Overcast

Overcast

max temp: 16°C

min temp: 8°C

ESTD 1874 Search

Beccles: Observatory the Opticians in running for Independent Practice of the Year title

12:59 23 March 2014

The team at Observatory the Opticians in Beccles.

The team at Observatory the Opticians in Beccles.

Archant

Observatory the Opticians, based in Exchange Square in Beccles, has been shortlisted for the Independent Practice of the Year title at the Opticians Awards.

shares

The practice, which employs a staff of seven, is one of five finalists, with the winner to be named at a ceremony in London on April 12.

A key aspect to be taken into consideration by the judges is the level of customer satisfaction and individualised eye care that is provided to patients. The judging panel will also look at the quality and diversity of the optical products offered as well as feedback from the practice’s clients and its ability to offer something “a little different” from than the competition.

Jonathan Foreman, owner and managing director, said: “It’s brilliant that a small country practice like ours in Beccles can achieve the success of being shortlisted against the big city practices. We’re very happy that this is happening in our local area.”

Mr Foreman, who lives at Wenhaston, near Halesworth, added: “We have a professional group of skilled staff that work hard to provide customers with individualised eye care and a wide variety of products, along with competitive pricing, and, for us, these are all minimum required standards for any independent practice. Our customer service is what sets us apart from other practices.

“We take time to get to know our patients, and through regular contact and genuine care, we build strong relationships with them.

“We pride ourselves on leaving our customers feeling valued, impressed and confident in our service. At this practice we are not looking for one-off sales, we want to build a better foundation for our business that ensures its continued long-term success.”

shares

0 comments

A jackup rig pictured in the River Deben this week

A structure which appeared in the River Deben between Felixstowe and Ramsholt this week is helping contractors behind a Suffolk off-shore wind farm survey the surrounding area.

Sisters Hannah Huntly and Beth Cook at their Baker & Barista coffee house which is changing its name to Applaud Coffee due to a trademark issue.

An independent coffee shop is changing its name following a trademark clash.

John Dugmore of Suffolk Chamber with West Suffolk MP Matt Hancock.

Suffolk Chamber of Commerce has praised a pledge by ministers to give small firms a greater chance of securing Government contracts in the future.

The first container train to pass over the Ipswich chord rail link in Ipswich.

Seven Conservative MEPs from across East Anglia and the Midlands have challenged the European Commission over its refusal of funding for a scheme which would have helped to shift millions of tons of freight from road to rail.

FoxyBingo owner bwin.party has jilted suitor 888 Holdings in favour of a £1.1billion cash-and-shares offer from Sportingbet owner GVC.

Ipswich businesswoman Melissa Day who is raising funds for an educational project working in the tea plantations of Sri Lanka

Ipswich businesswoman Melissa Day is planning a special Sri Lanka themed event at the Indian Palace restaurant in Ipswich, for a cause close to her heart.

A branch of cash and carry chain Booker.

Cash and carry chain Booker has been given the green light by the competition watchdog for its £40million takeover of Londis and Budgens.

David Brown, chief executive of Go-Ahead.

Bus and train operator Go-Ahead today reported increased underlying annual profits, helped by an improved performance from its rail business.

Artist's impression of the new KFC proposed for Stane Park, Stanway

KFC has been announced as the latest name to sign up for a proposed leisure park in Stanway.

Roger Buston, right, principal at Asher Prior Bates, and Adrian Livesley, managing partner of Birkett Long.

Essex law firm Birkett Long has expanded again with the addition of Colchester-based Asher Prior Bates – its sixth acquisition in as many years.

Most read

Most commented

Topic pages