Overcast

Overcast

max temp: 17°C

min temp: 9°C

ESTD 1874 Search

WIN A NEW HYUNDAI i10 - See the EADT on June 8 for full details

Beccles: Observatory the Opticians in running for Independent Practice of the Year title

12:59 23 March 2014

The team at Observatory the Opticians in Beccles.

The team at Observatory the Opticians in Beccles.

Archant

Observatory the Opticians, based in Exchange Square in Beccles, has been shortlisted for the Independent Practice of the Year title at the Opticians Awards.

shares

The practice, which employs a staff of seven, is one of five finalists, with the winner to be named at a ceremony in London on April 12.

A key aspect to be taken into consideration by the judges is the level of customer satisfaction and individualised eye care that is provided to patients. The judging panel will also look at the quality and diversity of the optical products offered as well as feedback from the practice’s clients and its ability to offer something “a little different” from than the competition.

Jonathan Foreman, owner and managing director, said: “It’s brilliant that a small country practice like ours in Beccles can achieve the success of being shortlisted against the big city practices. We’re very happy that this is happening in our local area.”

Mr Foreman, who lives at Wenhaston, near Halesworth, added: “We have a professional group of skilled staff that work hard to provide customers with individualised eye care and a wide variety of products, along with competitive pricing, and, for us, these are all minimum required standards for any independent practice. Our customer service is what sets us apart from other practices.

“We take time to get to know our patients, and through regular contact and genuine care, we build strong relationships with them.

“We pride ourselves on leaving our customers feeling valued, impressed and confident in our service. At this practice we are not looking for one-off sales, we want to build a better foundation for our business that ensures its continued long-term success.”

shares

0 comments

A Ryanair passenger plane after take off from Stansted Airport.

Budget airline Ryanair saw profits growth take off last year as a revamp designed to improve its image and attract business customers sent earnings soaring by 66%.

The New Anglia Growth Hub team, including its business growth advisers who offer free support to businesses in Suffolk and Norfolk.

New Anglia Growth Hub has beaten its target of providing support for 3,000 businesses in its first year.

Andrew Rowe, managing director of Concertus.

Andrew Rowe, managing director at Ipswich based Concertus Design & Property Consultants, has been appointed as finance director for SPACES, the new society that has been formed from a merger between SCALA (Society for Construction and Architecture in Local Authorities) and SCEME (Society of Electrical and Mechanical Engineers serving Local Government).

Greene King apprentice Tamara-Leigh Kirkham.

Greene King has been named VQ Large Employer of the Year for 2015, in recognition of its support for members of its workforce undertaking vocational qualifications (VQs).

Sizewell A and B

Staff at the redundant Sizewell A nuclear power station will have to wait to find out if their jobs are safe from planned redundancies.

The opening of Precision Marketing's new headquarters in Bury St Edmunds.

An expanding marketing services firm celebrated the official opening of its new head office in Bury St Edmunds yesterday.

Abby Curtis who is opening Pump and Grind coffee shop in Great Colman Street with Tom Kerridge

The business team behind a new cafe have said they are disappointed they will not able to serve alcohol when opening for the first time on Saturday.

Arlingtons new art exhibition, Liz and Ken Ambler at the launch

Music, art, wine and a great deal more

Steven and Debbie Morgan pictured when they took over The Royal Oak earlier this year

Firefighters were called to a pub last night following a water leak which caused flooding.

Rachel Pearlman, Zoe Bradbury, Jack Northcott and Jordan Keeble of Ginger Nut Media team  at the OXO Tower in London, after being awarded as the best level of support during Advanced Apprenticeships.

A digital advertising firm is celebrating after scooping an award for its supportive training regime.

Most read

Most commented

Topic pages