Partly Cloudy

Partly Cloudy

max temp: 7°C

min temp: 5°C

ESTD 1874 Search

East Anglia: Anglian Water among the national winners in the BITC Responsible Business Awards

11:26 09 July 2014

The presentation of the Engaging Customers on Sustainability award at the Business in the Community Responsible Business Awards 2014 ceremony in London. From left, Stephen Howard, chief executive at BITC, Paul Gibbs, director of water recycling at Anglian Water, Simon Love, head of collections, Anglian Water, Lisa Andrews, deputy chief officer,Community Voluntary Service Tendring, Andy Brown, head of sustainability, Anglian Water, and John Drummond, Corporate Culture Group chairman, representing How on Earth, one of the companies which sits under Corporate Culture, sponsors of the award.

The presentation of the Engaging Customers on Sustainability award at the Business in the Community Responsible Business Awards 2014 ceremony in London. From left, Stephen Howard, chief executive at BITC, Paul Gibbs, director of water recycling at Anglian Water, Simon Love, head of collections, Anglian Water, Lisa Andrews, deputy chief officer,Community Voluntary Service Tendring, Andy Brown, head of sustainability, Anglian Water, and John Drummond, Corporate Culture Group chairman, representing How on Earth, one of the companies which sits under Corporate Culture, sponsors of the award.

Alastair@fyfephoto.com

Anglian Water has achieved national recognition alongside companies such as National Grid and Morrisons at the annual Business in the Community, Responsible Business Awards 2014 ceremony in London.

The company’s Keep It Clear campaign was announced as the winner of the Engaging Customers on Sustainability Award category, beating stiff competition from Waitrose and Thames Water. The award looked for businesses that use their marketing activity to inspire and enable people to live more sustainable lifestyles.

The Keep It Clear campaign was launched in 2011 as part of the firm’s “Love Every Drop” strategy to raise awareness of how to reduce sewer blockages and encourage more sustainable behaviours, specifically disposing of fats and unflushables, like wipes, responsibly rather than down toilets and drains.

The business spends more than £7million a year on the maintaining its sewerage network to prevent blockages and a further £13 million unblocking sewers. 70% of all its sewer flooding and environmental pollution incidents are a result of a blockage.

The company saw a 60% reduction in sewer blockages in the campaign area, and a 20% reduction in blockages on the public sewer network in 2012/13. This marked a significant decrease on the annual £7m spent on unblocking sewers and an increase in positive social media interaction with customers.

Paul Gibbs, director of water recycling at Anglian Water, said: “Over half the sewer blockages we have to clear can be avoided, and our mission with the Keep It Clear campaign has been to fix the problem at the outset by engaging people and explaining how these blockages are caused in order to change their attitudes and behaviours.

“Disposing of fats, oils and greases and unflushable items, like wipes, responsibly – whether that’s in the bin or at a recycling centre – makes a huge difference to the state of the sewers, reducing the risk of overflows that can flood homes and gardens and damage the environment.

“Keep It Clear was the first campaign of its kind in the industry and it’s achieving fantastic results which are encouraging proof that people keen to take action once they are aware of the damage their actions are causing.

“The Responsible Business Award is a ringing endorsement for our approach to tackling blockages, and for our Love Every Drop strategy which emphasises if we want to live in a more sustainable way, we all need to work together.”

Stephen Howard, chief executive of Business in the Community, said: “Responsible Business Award winners have demonstrated innovation to drive positive change in our communities and as a result have seen clear benefits in terms of business growth, customer engagement or staff wellbeing.

“I congratulate all of the companies for playing their part to build a new contract between business and society and a more sustainable future for us all.”

Search hundreds of local jobs at Jobs24

1 comment

  • You really have to be having a laugh ?, 'Responsible' ?, do you call charging as much as they can is 'responsible' ?, they treat customers like 'cash cows' to be milked !, all Privatised Industries have been given a 'Licence to print money' by the tories !

    Report this comment

    freedomf

    Wednesday, July 9, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

The Ipswich headquarters of Haven Power.

Drax Group, owner of Ipswich-based Haven Power, is poised for a major expansion of its energy retail business after agreeing a £340m deal to buy Opus Energy, a “challenger” supplier in the SME (Small and Medium-sized Enterprise) market.

The departure lounge at Stansted Airport.

Stansted Airport owner MAG has reported increased first-half earnings, driven by the introduction of new routes and the return of passenger numbers to pre-recession levels.

The new-look Marlows store in Bury St Edmunds, featuring the company's new branding.

Home and garden products retailer Marlows has completed the first phase of a £1m redevelopment and refurbishment at its 3.5-acre site in Bury St Edmunds.

Digby Chacksfield , CEO of The Eastern Enterprise Hub in the James Heir  building at UCS.

The Eastern Enterprise Hub is launching a pilot scheme in Colchester to help budding entrepreneurs launch health and social care projects.

Flow Energy

An Ipswich business which started out with four employees in 2012 and now boasts a workforce of 240 is seeking to recruit new customer account managers to join their customer service team.

Management Jobs

Show Job Lists

Most read

Most commented

Topic pages

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24