ESSEX Business School has joined forces with a county law firm to help it continue its social mission to help vulnerable people who are being hit by changes to the legal aid system.

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The school, based at the University of Essex in Colchester, was asked by QualitySolicitors FJG, the biggest legal aid provider in the Eastern region, to review its business processes and environmental impact to see what savings it could make to continue to offer affordable services for clients after changes which take work out of the scope of legal aid.

The year-long collaboration attracted funding from the European Regional Development Fund and the East of England Development Agency through the Low Carbon KEEP project.

Senior lecturer Patrick Hitchen said: “In essence the project was about working with QualitySolicitors FJG to identify the core processes and re-engineer them so that the right work is done at the right level.”

Senior partner Tony Fisher said: “QualitySolicitors FJG is looking forward to becoming a more competitive firm in the fast-moving legal services market whilst still maintaining its social commitment to serve our community.”

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