Overcast

Overcast

max temp: 9°C

min temp: 6°C

ESTD 1874 Search

Ipswich; New contract is just the ticket for Smart421

11:47 26 November 2012

Smart421 managing director Neil Miles

Smart421 managing director Neil Miles

Archant

AN IT firm is celebrating after winning a five-year contract to create and manage a self service ticket collection system for rail passengers.

shares

Ipswich-based Smart421 will design, build and run the new cloud-based Live Sales Management system for Rail Settlement Plan Ltd (RSP).

The system, which is set to cut costs and increase productivity for rail franchises, will also provide a foundation for other channels for delivering tickets such as mobiles and smartcards.

At the moment, the ‘Ticket on Departure’ service handles ticket sales totalling £1.8billion a year.

Smart421 managing director Neil Miles said winning the bid was recognition of the firm’s ability to deliver innovative solutions to support the demands of a 21st century regulated retail business.

“Rail ticketing demand goes through seasonal and daily peaks and troughs, which makes it a great use case for cloud computing,” he said.

“I am extremely pleased to bring our full expertise to RSP on this important IT system.”

Work on the 13-month development phase starts next month and will be followed by a five year 24/7 support service.

The system will enable train operating companies to support large fluctuations in ticket demand during peak periods.

Using cloud services means it can scale up to a billion tickets a year by 2018 without the need for capital investment in more computer hardware.

It can also be upgraded to support future generations of ticketing technology which will enable train operators to cut costs and be more productive when issuing passenger tickets.

Smart421 will be using Amazon Web Services (AWS) as the cloud computing platform to deliver support for functions such as deferred ticket delivery.

RSP boss Steve Howes said: “Smart421 has demonstrated its capabilities and credentials to our total satisfaction and their tender represents excellent value for money.”

The project, which will be watched carefully because of its importance to rail operators, will deliver high quality service at reasonable cost which was good news for all industry stakeholders, he added.

shares

0 comments

Stage 5 of the Womens Tour passes through Onehouse on their way to Bury St Edmunds last year

Schoolchildren will also be involved in an evening of activities in Bury St Edmunds ahead of the start of a major women’s cycling event.

Paul Rous, of Bruisyard Hall, has launched a tech startup venture with Mark Pearson

A Suffolk entrepreneur has teamed up with a top technology investor, who made millions from a website he created with just £300, to help finance new ideas.

Cloud telecoms company X-on has launched Cuube, a new online communications services platform.

Cloud telecoms company X-on, based at the Framlingham Technology Centre, has launched Cuube, a new online communications services platform.

Jeremy Goulding, front, left, chief executive of Wheatley, is congratulated by Innovatioin Martlesham chair Ian Buxton on winning the first Innovationi Martlesham competition. Also pictured, from left, are Paul O'Brien of BT, Jane Bromley of Wheatley, Mike Ward of Wheatley and Mohamed Abdel-Maguid from University Campus Suffolk.

Software company Wheatley has been named winner of a new competition staged by Innovation Martlesham, the cluster of hi-tech companies based at BT’s Adastral Park research site, near Ipswich.

Total unemployment in the UK has reached a near seven year low, official figures showed today.
Photo: Philip Toscano/PA Wire

Unemployment in the UK has continued to fall and a record 31million people are in now work, according to the final labour market figures before the General Election.

The Nestle Purina plant in Sudbury.

KitKat, Nescafe and Shredded Wheat maker Nestlé said today that first quarter sales had been boosted by an earlier Easter, but with growth dented by currency changes after the Swiss central bank’s shock decision to lift a cap on the franc.

The B&Q store on the North Quay Retail Park in Lowestoft which is closing in January 2016. Picture: James Bass

DIY chain B&Q has announced its Lowestoft store will close at the start of next year, with reportedly 40 jobs being lost.

Suffolk cider and vinegar maker Aspall was named Business of the Year at last year's EADT Business Awards.  From left, Tom McGarry of EDF Energy, Barry Chevallier Guild of Aspall and Sarah Howard,  of SuffolkChamber.  	
Picture: Lucy Taylor

There is now less than a week to go to enter the 2015 East Anglian Daily Times Business Awards.

The team at Ipswich-based software company IJYI.

A start-up software business in Suffolk has secured a place on a Government panel allowing it to bid for the delivery of cloud technology services across the public sector.

Most read

Most commented

Topic pages