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Mildenhall: Ambulance operator EMS passes twin assessments

12:47 04 February 2013

Kal Wells, operations director at private ambulance operator EMS

Kal Wells, operations director at private ambulance operator EMS


PRIVATE ambulance operator EMS has successfully passed two key healthcare sector assessments – an unannounced inspection by the Care Quality Commission (CQC) and accreditation as a member of the Norfolk, Suffolk and Cambridgeshire Critical Care Network (CCN).


The Mildenhall-based company was found to be fully compliant with the required CQC standards, with no notified failures.

The CCN accreditation means it is also able to respond to calls and transfer requests from hospital intensive care units and other specialist departments across the three counties.

EMS operates two of the latest five-tonne box body ambulances which provide better working space for care teams while on the move. Its fleet also includes a specialist high dependency unit and a 4x4 response vehicle.

In addition to its ambulance operations, EMS also provides medical cover for major concerts and sporting events, remote services at sites such as power stations, air casualty evacuation and medical repatriation services – all areas of business which it is working hard to develop and grow.

Operations director Kal Wells said: “Best practice and clinical excellence is a mindset commitment for us and we are delighted that we have passed the very thorough scrutiny of both the CQC and the CCN.

“Being a small and dedicated team enables us to work effectively as a direct extension of the in-house hospital teams and this is particularly important where we are dealing with serious and critically ill patients or cases requiring very specialist support.”



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