Partly Cloudy

Partly Cloudy

max temp: 23°C

min temp: 12°C

ESTD 1874 Search

Braintree: Old Deanery Home featured on BBC’s Panorama tonight after undercover filming

21:00 30 April 2014

Undercover film by BBC1

Undercover film by BBC1's Panorama programme into elderly care at the Old Deanery, in Braintree. Photo credit: BBC/PA Wire

Undercover filming at a care home given a clean bill of health by regulators has allegedly found bullying.

shares

An elderly woman partially paralysed and with dementia was slapped by a worker at the 93-bed Old Deanery home, Braintree, according to an investigation by Panorama.

The BBC1 programme broadcast tonight alleged the same resident was also mocked, taunted and bullied by other care workers while some residents were roughly handled, ignored and left in their own excrement for hours when undercover filming took place at the home.

A clean bill of health was given by the Care Quality Commission (CQC) during a visit in November when filming was taking place.

The CQC returned two months ago after it was given the findings and found shortcomings including too few staff and some residents waiting too long for assistance.

Anglia Retirement Homes, which took over the home in November, said an independent inquiry had been launched. It added the incidents involved a “small number of staff” and did not reflect the high standards of care it demanded.

A statement said: “As soon as the new management team was aware of the allegations we took immediate action.

“Eight staff were immediately suspended and have not returned to work pending a full inquiry. The care worker responsible for slapping a resident has been summarily dismissed.

“Our priority remains the health and wellbeing of our residents and we have more than 200 dedicated members of staff who remain committed to the highest standards of care.”

Andrea Sutcliffe, CQC chief inspector of adult social care, said: “The care shown in the programme is unacceptable.

“We have been concerned about the Old Deanery for some time. We have responded to concerns raised by staff, have checked up on the home regularly and have told the provider to make improvements.”

shares
An artist's impression of the new heritage centre.

A proposal to develop a new £17m heritage centre to hold most of Suffolk’s Records at Ipswich’s UCS campus is expected to be endorsed by the county’s cabinet next week.

A double lightining strike has hit and destroyed a house. Darren Hobson surveys the damage. Picture: Stephen Huntley.

A hero father-of-six who led his family to safety following a lightning strike to his home has praised his neighbours’ support.

Stuart Cullen, from the Lowestoft area, who died in the terrorist attack in Tunisia.

The family of a man who died in the Tunisian massacre have paid tribute to their “third musketeer”.

Joy Poppy, aged 82, who died following a collision in Woodbridge on July 1

Mrs Poppy died after a collision in New Street, Woodbridge, on Wednesday.

Libby Brown headteacher at Kyson Primary, Woodbridge.

A board of school governors has launched a fierce attack on Suffolk County Council after their headteacher had to stop work for seven weeks.

BBC Radio Suffolk's Mark Murphy with one of the Scamnesty bids

A Suffolk Trading Standards Scamnesty campaign is using special bins across the county in a bid to snare unscrupulous conmen.

Cedar House, Pytches Road, Melton - set to have ten new homes in its grounds.

Developers who have bought a prime site on the edge of Woodbridge from the district council expect to submit proposals to create new homes next month.

Beach patrol rescue spaniels from Clacton beach.
Owner and her dogs.

A beach patrol team at Clacton swung into action to rescue two dogs yesterday evening.

Police in Ipswich are investigating a number of incidents where eggs were thrown at people and buildings in the town.

Culford Girls under 18 Hockey Team January 1990

Were you a member of the Culford girls under 18 hockey team in January 1990. Were you in the squad photographed here?

Most read

Most commented

Topic pages