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Bury St Edmunds: West Suffolk Hospital aims for a care Breakthrough

PUBLISHED: 08:23 01 April 2014 | UPDATED: 08:23 01 April 2014

Andrea Pryor with one of the booklets outling West Suffolk Hospital's pledge to breat cancer patients, developed with Breakthrough Breast Cancer

Andrea Pryor with one of the booklets outling West Suffolk Hospital's pledge to breat cancer patients, developed with Breakthrough Breast Cancer

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West Suffolk Hospital has pledged to offer the best care for breast cancer patients after it teamed up with the Breakthrough Breast Cancer charity.

A new set of service standards have been developed with the charity to ensure every patient diagnosed with the illness has the best possible experience at the hospital, with this list encapsulated in a new booklet.

As well as detailing the standards of care patients can expect at West Suffolk, the booklet lists information about the help provided by dedicated breast care nurses.

It also signposts patients to other sources of support, such as complementary therapies, spiritual, social and cultural support, as well as information about post-surgery underwear, healthy eating and exercise.

Andrea Pryor, clinical manager for the breast care service at the hospital, said: “We are committed to not only providing our patients with top quality care, but also making sure they have the best possible experience when using West Suffolk Hospital.

“This means they should feel safe, cared for and confident in their treatment, and be offered a choice wherever it is appropriate to do so.”

Both West Suffolk Hospital and Breakthrough Breast Cancer were recipients from the recent Sir Bobby Robson’s Breakthrough Online Auction, and Lady Elsie Robson opened a new imaging and breast care unit bearing her name during a visit to the hospital last year.

Ms Pryor added: “We asked the people using our service to tell us how we could further improve, and have drawn up the new service pledges detailed in the booklet based on their feedback.

“We hope that they will make a real difference to patients at what can be a difficult time by setting clear expectations of the quality of care they will receive.”

Stowmarket Road in Great Blakenham was closed on Saturday night after a car left the road and crashed into a house.

Police have named the van driver who died in an accident on the Orwell Bridge on Friday as 67-year-old Michael (Mick) Rayner from Essex.

A new customer service office has opened in Sudbury as Babergh and Mid Suffolk councils prepare to move their main operations to Ipswich where they will share Suffolk’s Endeavour House headquarters.

Road crews from Highways England will be working at the following sites on East Anglia’s busiest roads over the next week – so this is where drivers can expect to find delays:

Colchester MP Will Quince was visibly moved as the House of Commons passed a new law giving parents the right to compassionate leave from work after suffering the tragedy of stillbirth.

The snooker area at Bears Pool & Snooker Club in Ipswich has now opened following the venue relaunch this summer.

A primary school student is counting down the days until the Bury St Edmunds Round Table fireworks display after winning an artwork competition to be the VIP.

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