Partly Cloudy

Partly Cloudy

max temp: 11°C

min temp: 5°C

ESTD 1874 Search

Bury St Edmunds: Council plans to move staff of the closing Tourist Information Centre to the Apex or Moyse’s Hall Museum

12:00 28 March 2014

The Tourist Information Centre on the Angel Hill in Bury.

The Tourist Information Centre on the Angel Hill in Bury.

Staff at the Tourist Information Centre (TIC) in Bury St Edmunds are hoped to be redeployed as part of plans to replace it with a network of information hubs.


More detail has been revealed on changes to St Edmundsbury’s tourist information service after it was announced earlier this week the award-winning centre in Angel Hill will shut saving £70,000 a year.

St Edmundsbury Borough Council has said the Apex entertainment venue will become the main source of tourism information, but it will also be available from locations including Moyse’s Hall Museum in the Buttermarket.

Councillor Sarah Stamp, cabinet member for operational tourism at the borough council, said out of 11 staff - the equivalent of six full-time positions - the equivalent of about one full time post may be lost.

She said: “We cannot predict the outcome of the consultation [with staff], but our aim is to redeploy elsewhere wherever possible and put them into Moyse’s Hall or the Apex.”

The box office at the Apex and TIC are set to be merged, creating a new single team.

Mrs Stamp said: “We are investing significantly in training so any member of staff can answer questions and sell tickets.”

Staff in all the new locations will be trained, and there will also be investment in improved signage and a better online service.

Mrs Stamp said the number of people using the TIC in Angel Hill was down 43% since 2011/12, which mirrored the national trend. “The reality is people are just going online for the information,” she said.

She said the response to this week’s announcement had generally been “really positive,” adding a consultation a few years ago had revealed people wanted to keep a tourist information service and were keen to explore opportunities for relocating it.

Bury Society chairman Alan Jary felt some presence should remain on Angel Hill. He said: “That is the very heart of what we are - the Abbey, the award-winning Abbey Gardens.”

The TIC premises are rented from the Bury St Edmunds Town Trust.



Concerns for police staff over jobs

Hundreds of Suffolk Constabulary civilian staff face an anxious wait this week to discover the impact of a multi-million pound cost-cutting programme.

Tim Holder, director of the Suffolk Community Foundation, with Surviving Winter supporter, former journalist and TV presenter Christine Webber

A campaign to combat fuel poverty in Suffolk has helped more than 100 people to stay warm this winter in the first three weeks since its launch.

Braintree woman Josie Lucas, who has flown to Mexico to find missing boyfriend Dean Lucas

An Essex woman has flown out to Mexico amid growing concerns for her partner who went missing on a trip in Mexico last week.

Drink-driver in court

A company director has lost his licence after admitting drink-driving while travelling at 94mph on the A14.

Ipswich Crown Court.

A 21-year-old Ipswich man who attacked two guests at a party with a machete has been jailed for nine years.

Rail passengers are facing a day of disruption due to overrunning engineering work in Cambridgeshire.

South East Suffolk Magistrates' Court

A 20-year-old woman was given a six week prison sentence suspended for 12 months for stealing £10 from a resident of a care home where she worked.

Most read

Most commented

Topic pages

Local business directory

Our trusted business finder

Property search

e.g. Oxford or NW3
Powered by Zoopla

Digital Edition

Read the East Anglian Daily Times e-edition today E-edition

Great British Life

Great British Life
MyDate24 MyPhotos24