Overcast

Overcast

max temp: 15°C

min temp: 10°C

ESTD 1874 Search

Bury St Edmunds: Staff at West Suffolk Hospital put their names to national courtesy campaign

08:50 29 April 2014

Dermot O’

Dermot O’'Riordan and the ward F6 team taking part in the campaign.

Archant

West Suffolk Hospital has thrown its weight behind a national campaign urging NHS staff to introduce themselves to the patients in their care by greeting them with the phrase “hello my name is”.

shares

The initiative began after Kate Granger, a doctor and terminally ill cancer patient, became frustrated with the number of staff who failed to introduce themselves while she was receiving treatment as an inpatient in Yorkshire.

The #hellomynameis campaign started after Dr Granger wrote a blog and tweeted about her experiences, and has since spread across the NHS.

West Suffolk NHS Foundation Trust has become the latest hospital to back the initiative. Members of staff will be able to show their support by wearing stickers or having their photo taken with a “hello my name is” sign, which will then be shared online.

Posters have also been put up around the hospital site, while a special section to promote the campaign will also be created at www.wsh.nhs.uk

Patients are being encouraged to ask if they don’t know the names of the staff who are looking after them.

Dermot O’Riordan, medical director with West Suffolk NHS Foundation Trust, said: “We are pleased to support this campaign, which highlights the importance of treating patients as people and shows how the smallest action can make a big difference.

“Introducing yourself when meeting a patient is a simple but vital courtesy. It can play a big part in putting patients at ease and helping them feel more relaxed at what can otherwise be a worrying time for them.

“We’re also reminding staff to introduce colleagues who are taking over an individual’s care following a shift change. That way, our patients will always know who is looking after them during their admission.”

shares

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Adele Bellis says her life has been changed forever by the attack

A beautician who lost an ear, was left partially bald and has permanent scarring after being attacked at a Lowestoft bus stop has spoken out.

Gallery:Back to school with Kindred Spirits

Yesterday, 17:41
Playtime fun at Clifford Road, School, Ipswich, in March 1974. What playtime games do you recall? (Photo by Paul Nixon/Archant)

Schools soon begin another term and proud parents will be filling Facebook with first day at school photos.

Grafitti under the A14 B1113 Newton Road bridge.

Colourful street art which has appeared on an underpass on the outskirts of a Suffolk town has sparked a debate about whether provisions should be made for it to become a feature elsewhere in the area.

Ipswich Academy.

The new sponsors of two Ipswich academies in special measures have outlined their vision to improve their schools.

A spooky procession through Christchurch Park before the start of the fireworks in 2014

There will be an army of ghouls and zombies filling Christchurch Park next month – but do not let that put you off watching Ipswich’s Halloween firework display.

Police at the scene of the shooting at Forum Court in Bury St Edmunds.

A company director is the latest person to have been charged in an attempted murder inquiry.

Cultural Review published into ECFRS.

This morning Irene Lucas has presented her independent Cultural Review into behaviour at Essex County Fire and Rescue Service to the brigade and public.

Eddie Brown in 2004

Tributes have been paid to a former Suffolk world darts champion who has died at the age of 78.

Staff and volunteers at Ipswich Library with some of the top ten books in Suffolk 
Matt Shenton, Marion Harvey, Calum Holmes and Hannah Daly

A woman with dementia in a desperate bid to find her best friend, an internal fight to fill a parish council seat and dealing with conspiracy and sabotage to take control of the family business.

Proposed housing site in Poplar Lane , behind the Holiday Inn ,Ipswich.

Almost 500 new homes could be built on the edge of Ipswich in a move which has prompted concern among local residents.

Most read

Most commented

Topic pages