Partly Cloudy

Partly Cloudy

max temp: 11°C

min temp: 5°C

ESTD 1874 Search

Colchester: Hospital investigates cleanliness complaint

09:02 05 April 2013

A woman has been take to Colchester General Hospital after a two-car crash

A woman has been take to Colchester General Hospital after a two-car crash

©2008Eastnews/Peter Lawson; Eastnews Press Agency; 267 Straight Road; Colchester, Essex; England; + 44 (0) 7721 528134; + 44 (0) 1206

HOSPITAL bosses have launched an investigation in to cleanliness at Colchester General Hospital.

shares

It follows a complaint from a patient about the condition of toilets in Langham Ward, who said faeces were left for more than four hours despite being reported to staff.

Granville Wilson, 58, made the complaint after a six day stay at the hospital last month.

He also said another toilet was in a similar state and left uncleaned for over an hour.

A spokesman from the trust which runs the hospital said it was looking into the complaint but he maintained that in general toilets were checked and cleaned on a regular basis.

Mr Wilson, of Patmore Road, Colchester said: “I went to use one of the toilets and there was mess everywhere. I reported it to the nurses but it took about four and a half hours before it was cleaned up. Every time I got up to use it, it was still there.

“The nurse said it takes a while because it has to be reported to the cleaning team.

“A different toilet was the same and took more than an hour to be cleaned.”

Mr Granville, who works as an outside caterer, also said there was dried blood on the floor near his bed which had not been washed for two days.

“I have been in and out of hospital four or five times in the last year and it was fine,” he said. “I’m not saying the nurses were not good but there should be more assertive care.

“It should have been cleaned up straight away or at least within half an hour.”

A spokesman from Colchester Hospital University NHS Foundation Trust said: “We have received a formal complaint into cleanliness issues on Langham Ward and will respond in full to the complainant as soon as our investigation has been completed.

“While we obviously cannot pre-judge the investigation, in general terms toilets are checked regularly for cleanliness by both nursing and cleaning staff.

“If they are found to be dirty, these staff will rectify any issues as a matter of priority.”

The Trust, which runs both Colchester General and Essex County hospitals, is currently being investigated for “higher than expected” mortality rates.

But trust chief executive Dr Gordon Coutts has issued reassurances and said the mortality calculator failed to take into account levels of deprivation, palliative care and the age of the local population, while a large number of the deaths were among end of life patients.

A recent inspection by health watchdog the Care Quality Commission (CQC) found the Trust was meeting expected standards in four out of six key areas but was told to improve in the two others.

shares

0 comments

Fire crews are at the scene

The body of a man has been found at a house in fire in Lowestoft.

Fire fighters tackling cottage blaze. Libray image.

Multiple fire crews have been sent to a thatched cottage blaze in Thorndon.

Colchester market manager Emma Powell, Town Crier Robert Needham, Cllr Anne Turrell, Mayor John Elliott, Mayoress Janet Elliott, Roman Centurion David Carter and President of the National Market Traders Federation visited stall holders at the launch of Colchester's new market on Saturday, 18 April.

Colchester’s new Charter Market was officially launched yesterday with a day of celebration.

Woman arrested over Leiston stabbings

A 27-year-old woman has been arrested in connection with the stabbing of two men in Leiston yesterday.

Solar farm. Library image.

A proposed solar park in Wix has been tipped for approval by council planning officers.

Car crash. Library image.

Firefighters were called to a crash in Orchard Lane, Pakenham, last night.

David Carr, 43, and Marie Williams, 40, who both work for Greene King in Bury St Edmunds

Two brewery employees from Bury St Edmunds are taking on the London Marathon for Macmillan Cancer Support.

Trudi Nicholls of Fork Rent

With almost 30 years’ business experience in Suffolk, Trudi Nicholls comes across as a strong, confident businesswoman.

Stage 5 of the Womens Tour passes through Onehouse on their way to Bury St Edmunds last year

Schoolchildren will also be involved in an evening of activities in Bury St Edmunds ahead of the start of a major women’s cycling event.

Most read

Most commented

Topic pages