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Diss/Eye: Call for patients to access services at Hartismere Health and Care

06:00 15 January 2014

The Hartismere Health and Care building, formerly known as Hartismere Hospital, in Eye

The Hartismere Health and Care building, formerly known as Hartismere Hospital, in Eye


A health boss is calling for patients who in some cases live just minutes away from a Suffolk medical centre to be allowed access as they are currently prevented because they live in Norfolk.


Residents in Norfolk are not permitted to use outpatient services at Hartismere Health and Care centre in Eye.

The centre, formerly known as Hartismere Hospital, is only about five miles away from Diss, which is just over the border in Norfolk.

Simone Johnson, practice manager at The Parish Fields Practice in Diss, said: “It would be really useful if we had access to the services to reduce the travelling time for our patients.

“At the moment it’s 25 miles to West Suffolk Hospital, Ipswich Hospital or the Norfolk and Norwich University Hospital.

“Some patients are very close and what they need is services to be set up at Hartismere to allow them to go there. We used to be able to use it, certainly for the maternity services.”

She said there would be health benefits for some patients with a short travel time as longer journeys can aggravate certain medial conditions.

The financial cost of travelling away from the Diss area for the patient should also be considered, Mrs Johnson said.

Services available at Hartismere include podiatry, mental health, diagnostics, rehabilitation and retinal screening.

A spokeswoman for NHS South Norfolk Clinical Commissioning Group (CCG), which manages services in the Diss area, said: “NHS South Norfolk Clinical Commissioning Group, which pays for healthcare of people living in Diss, will be working with both surgeries in Diss and Ipswich and East Suffolk CCG in the coming weeks to consider how best to make services provided at Hartismere Health and Care in Eye more accessible, where appropriate, to patients living in Norfolk who may wish to use the services.”

A spokeswoman for Ipswich and East Suffolk CCG, which manages services at Hartismere said it would not be adding any further comment.



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