Overcast

Overcast

max temp: 10°C

min temp: 9°C

Search

East Anglia: No quick fix over ambulance service failures to meet response time targets

PUBLISHED: 16:47 28 February 2013 | UPDATED: 16:47 28 February 2013

Cromer ambulance station staff who made a stand against proposed cuts to the ambulance service last week

Cromer ambulance station staff who made a stand against proposed cuts to the ambulance service last week

Archant Norfolk 2013

HEALTH chiefs yesterday warned there was no quick fix to addressing failures at the East of England Ambulance Service after it emerged it was unlikely to hit response targets for the next two months.

HEALTH chiefs yesterday warned there was no quick fix to addressing failures at the East of England Ambulance Service after it emerged it was unlikely to hit response targets for the next two months.

High staff sickness rates, an increase in calls this winter and hospital handover delays have led to the NHS trust failing to meet its two key targets for responding to the most urgent 999 calls, bosses said.

Members of the ambulance trust’s board met in public for the first time in 2013 yesterday and pledged to address the service’s “unacceptable” performance.

The East of England Ambulance Service, which covers six counties, announced last week that it was putting 15 extra ambulances on the roads and is recruiting almost 200 new paramedics and emergency care assistants.

But the under-fire service is failing to hit its target for reaching 75% of the most urgent cases in eight minutes and is missing another target for getting to 95% of incidents in 19 minutes.

The failure led to the health regulator – the Care Quality Commission – finding the trust non-compliant when it comes to the care and welfare of patients when it made an unannounced inspection of its Cambourne headquarters, near Cambridge, last month.

Interim chief executive Andrew Morgan yesterday told board members that improving response times was a priority.

Mr Morgan added: “We get 18,000 calls a week and that is a huge number. Some people do wait too long for an ambulance to arrive. It is not good for patients and the crew member waiting for back-up to arrive. It is a very small percentage of calls, but it could be your family or mine.”

0 comments

A future mob boss toiling in the engine shed, a world movie premiere, and American football at Portman Road – Debach Airfield Museum’s records are a treasure trove of wartime stories.

A person has died after being hit by a train at Colchester tonight, despite the best efforts of paramedics to save them.

A father-of-two from Stowmarket has thanked the professionals who saved his life after his heart suddenly stopped.

The Parachute Regiment Big Band will drop by this year’s Ipswich School Festival of Music.

A “callous” con artist who stole the life savings of a woman with learning difficulties has been ordered to repay more than £92,000.

The provision, known as ‘Suffolk New College – on the coast’, will initially offer study programmes in business, games design and IT, health and social care, art, design and media, construction and vocational access programmes.

A jury has failed to reach a verdict in a five-week trial over an alleged rape of a 15-year-old girl in Ipswich.

Most read

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View
HOT JOBS

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24