Overcast

Overcast

max temp: 9°C

min temp: 6°C

ESTD 1874 Search

East Anglia: East of England Co-op extends free home delivery service

16:30 06 February 2014

Mark Avery from the East of England Co-op

Mark Avery from the East of England Co-op's RosehillI store in Ipswich with one of the new home delivery vans.

Archant

The East of England Co-operative Society is extending a free home delivery service following a successful trial.

shares

Customers living within five miles of 17 of the Co-op’s stores in Essex, Suffolk and Norfolk now qualify for free delivery, subject to a minimum spend of £25.

The service, to which an 18th store is to be added shortly, is available in the same areas for those spending less than £25, but with a £3.50 delivery charge.

Customers simply call into the store, select a home delivery time slot and then start shopping. Deliveries can be made the same day and cover everything from bulky household items to the weekly food shop.

Clive Read, projects co-ordinator at the East of England Co-op, said: “Our customers really appreciate the new service. It makes it easy for them to select bulky items or white goods, such as fridges or washing machines, happy in the knowledge that the product can be in their homes later that day, with no extra charges for delivery.

“It’s also a great help to our many customers who walk to store or rely on public transport. It gives them the freedom to buy as much as they need without worrying how they are going to carry it home, or saves them the expense of hiring a taxi.”

Stores covered by the scheme include Combs Ford, Felixstowe, Framlingham, Hadleigh, Ipswich (Rosehill), Leiston and Wickham Market in Suffolk, Brightlingsea, Burnham, Clacton, Colchester (Abbots Road), Frinton, Halstead, Manningtree, Stanway and West Mersea in Essex and Long Stratton in Norfolk.

The service represents an investment by the society of around £500,000, including the purchase of 12 new delivery vans.

Roger Grosvenor, executive for retail at the East of England Co-op, said: “Anything that makes life easier for our customers makes good business sense to us and so we’re really pleased to be bringing free home delivery to so many more stores.

“We’re getting great feedback from customers who are already using the service and we hope to be able to roll this out to more stores in the future.”

shares

3 comments

  • The Co-op was one of the first companies to offer home deliveries, it was called a milk round. Myopic directors decided to cease the service which has allowed others to erode market share and now with Sainsburys and Tescos popping up in every closed pub, the Co-op is once again feeling the pinch on its own home ground. Home delivery - too little too late the demise of the Co-op in its retail business is now very much a reality and knee jerk initiatives like this will not save it.

    Report this comment

    dale craven

    Thursday, February 6, 2014

  • Too little and too late. The Co-Op has been over taken by the other supermarkets who offer a home delivery service from all their stores. The other supermarkets also offer a full Internet shopping service something the Co-op still does not offer

    Report this comment

    BobE

    Friday, February 7, 2014

  • The Co-op lost my custom when they and this publication went off on their ridiculous tangent to rid the town of super strength lagers and ciders which I used to purchase (in moderation) from the Co-op along with other odds and ends of shopping which normally would tally up to around £30 to £40 a visit. I now just visit my local convenience store who still stock the devils brew and simply do my odds and ends shopping there instead. Well done to both the Co-op and EADT for driving their legitimate customers else square. An appetite for disaster surely. PS I am not a raving alcoholic or a street drinker.

    Report this comment

    Ander P

    Friday, February 7, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

Teen robbed of phone and bike

Police are appealing for help to find two men who robbed a teenager at knifepoint.

Suspected gas explosion on Federick Road in Gorleston.

 Picture: James Bass

Two people have been taken to hospital following a suspected gas explosion near Lowestoft.

The new community cinema launched in St Mary's Church in Bury. Joanna Rayner and Rev Cannon Malcolm Rogers are pictured.

A Bury St Edmunds church is turning into a cinema as it intends to hold free community film events over the coming year.

@TheRec in Stowmarket

Six buildings in Suffolk are in the running to win awards dished out by the Royal Institute of Chartered Surveyors.

Cobbolds Point, Felixstowe, by Peter Smith, is on show as part of the Suffolk Creative Photographic Group exhibition at Woodbridge Library during March

From broody compositions to sun-kissed scenes – an exhibition of photographs currently on display at a Suffolk library has a bit of everything to offer.

Ipswich Hospital

A woman was been taken to hospital with a suspected broken arm and rib after falling from a horse.

Work continues to repair the collapsed sewer in Woodbridge Road, Ipswich.

A bus driver has said emergency roadworks in Ipswich town centre are causing “absolute chaos”.

Children at Capel St Mary Primary School celebrating World Book Day with a bedtime story event

Pupils from schools across Suffolk and Essex have been celebrating this year’s World Book Day in style by dressing up and getting involved with a host of book-related activities.

Man suffers serious facial injuries in Chelmsford

Police are investigating how a man came to be found in a road in Chelmsford with serious facial injuries.

Pupils and staff at Bunnies Day Care in Combs Ford take part in a superhero day.

Children at a Suffolk nursery have been imitating their favourite superheroes and princesses.

Most read

Most commented

Topic pages