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East Anglia’s mobile “not spots” worst in the country

06:00 04 November 2015

East Anglians suffer from mobile not spots.

East Anglians suffer from mobile not spots.

Archant

Mobile phone customers in East Anglia are more likely to suffer from mobile “not spots” than anyone else in the UK according to a new survey.

According to the survey by specialist website cable.co.uk more than half mobile phone users in the region suffer from losing connection in “not spots” at least once a week.

The 56.5% of customers who suffer from this problem is the largest figure in the country. The survey also shows that 28% of East Anglian phone users suffer from the problem on a daily basis.

The north west of England is the area where fewest mobile customers encountered “not spots” on a weekly basis.

Dan Howdle from cable.co.uk said: “The UK mobile networks claim UK coverage of 99% plus. Anyone with a mobile phone can confirm their own experience doesn’t tally up.

“That’s because the 99% refers to population rather than to square mileage of the UK landmass. While there are few great, gaping holes in the UK coverage map as a whole, there are countless pinprick locales where no signal exists and, as our report suggest, many of us disappear into them with alarming frequency.”

The New Anglia Local Enterprise Partnership has been working with businesses to try to ensure better mobile coverage across Suffolk and Norfolk.

LEP managing director Chris Starkie said the research was frustrating but not unexpected: “Having a decent mobile signal is as vital to business as fast broadband and better road and rail connections.

“But we know our service is not as good as it should be, which is why we are lobbying Government and providers very hard to accelerate investment and upgrades to networks across Suffolk and Norfolk.”

South Suffolk MP James Cartlidge has been trying to improve mobile phone coverage in his constituency but has found the issue can sometimes be very difficult to push through.

He said: “My first question to the Prime Minister was on this subject and he assured me the government was working to improve coverage with three new masts in the constituency.

“One of these, at Bildeston, is going ahead but the other two are not. In at least one case – Boxford – that seems to be as a result of local opposition even though the vast majority of residents want a better mobile signal.”

6 comments

  • How peaceful a not spot is, no spam calls. Remember the time before mobile phones and internet? Wonderful

    Report this comment

    Bobby Lbb

    Wednesday, November 4, 2015

  • I use 02 and have found that of all the networks I have used over the years 02 seems to work everywhere I go. Unfortunately with all the competition between network providers some simply cannot afford to put up additional masts. Then again some of the "nimbys" say no to a mobile mast near their house.

    Report this comment

    Boyce

    Wednesday, November 4, 2015

  • Having tried to use both EE and Vodaphone in north Norfolk, especially on the Broads, I have to agree with the last comment. One surprising black spot I found was on the sea front at Clacton. Having seen comments on Tripadvisor, I am not the only person to have found that.

    Report this comment

    The original Victor Meldrew

    Wednesday, November 4, 2015

  • Boyce posted "Either way when you live in a rural area you cannot expect high street facilities on your doorstep". I don't consider the ability to use a mobile phone in the back garden of my house a "High Street facility", especially when my phone company, like every other phone company out there, flat out *lies* about their mobile coverage, in every single advert they've put out. Their ridiculous "coverage maps" for Norfolk are a joke in bad taste. If I paid them only for the time I was actually empowered to make a mobile call (or sendreceive texts) my bill would be about 20% of its current inflated norm.

    Report this comment

    Geoff Stevenson

    Wednesday, November 4, 2015

  • Many churches and farm buildings have communication antennae installed. Modern antennas are extremely small and from ground level barely visible. Either way when you live in a rural area you cannot expect high street facilities on your doorstep.

    Report this comment

    Boyce

    Wednesday, November 4, 2015

  • Why don't churches use their roofs for non intrusive mobile phone masts? The tops of those buildings are often the highest point around the area. Many years ago Lavenham church had a Police radio mast on the top of the church tower to provide reception in what was previously a black hole. The revenue from the mobile phone companies could go towards the upkeep of the church buildings, especially roofs.

    Report this comment

    The original Victor Meldrew

    Wednesday, November 4, 2015

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