Heavy Showers

Heavy Showers

max temp: 16°C

min temp: 8°C

Search

‘I’m surprised commuters haven’t been fainting’ - Anger at air con faults on trains

PUBLISHED: 08:18 03 August 2018 | UPDATED: 11:00 03 August 2018

Intercity trains are among those affected Picture: PAUL GEATER

Intercity trains are among those affected Picture: PAUL GEATER

Archant

Angry rail passengers have complained about a “third world service” after being made to travel in carriages with faulty air conditioning during the recent spell of hot weather.

Greater Anglia tweeted a message last night informing customers of “high numbers” of air conditioning faults on many of its services, including those from Colchester, Ipswich, Clacton and Harwich.

The operator explained that faults could only be fixed when trains were returned to the depot, not during service.

Customers have been advised to tweet Greater Anglia with details of faulty air conditioning units, stating which carriageit is affected.

However the request was met with a backlash from angry passengers.

Many people complained the air conditioning was faulty more often than not, with some passengers preferring to take older trains so that they can at least open windows. Others complained about the possible health issues.

“As I am a nurse, and after working 12 hour shifts I have to feel uncomfortable on my journey home as the carriages are far too hot,” one person tweeted. “It’s actually a health and safety issue and I’m surprised commuters haven’t been fainting. No aircon is happening every week.”

Another added: “I had the most disgusting journey home tonight. Tiny carpet seats so your knees are pressed against the person opposite and squashed against the person next to you. Suit cases everywhere. It was 30 in the train and I felt really unwell. Old rolling stock needs to be replaced.

One passenger complained of receiving a “third world service for first world prices”.

“So on top of short train formations, windows that don’t open we now have an aircon problem,” a customer said.

“What sort of service are you running?”

The Met Office has issued a new weather warning for heavy rain in Suffolk and north Essex on Sunday.

Shopping in Ipswich has just got a little sweeter as Hotel Chocolat has opened its doors.

A permit scheme for utility companies to carry out works on Suffolk’s roads looks set to be introduced next year in a bid to prevent overly disruptive work.

An Ipswich van driver has been banned from the road after being caught speeding along the A12 on seven occasions in a month.

A teenager has appeared in court accused of attempting to rape a woman in Bury St Edmunds.

Rescuers in a helicopter battled the high winds and lashing rain of Storm Bronagh as they winched two lost walkers to safety from a pitch-black marsh.

A Suffolk car salesman – who pocketed more than £45,000 after falsely charging VAT to a customer – has been jailed.

Most read

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter

Our Privacy Policy

MyDate24 MyPhotos24