Partly Cloudy

Partly Cloudy

max temp: 10°C

min temp: 6°C

Search

Highfield Residential Home rated inadeuqate by healthcare watchdog

PUBLISHED: 09:45 13 February 2016 | UPDATED: 09:45 13 February 2016

A file picture of a caring nurse and a resident.

A file picture of a caring nurse and a resident.

Archant

A residential home in Halesworth has been rated as inadequate - the second Bupa-run care home to be dealt the status so far this year.

Highfield Residential Home in Halesworth received the rating - the lowest on the Care Quality Commission’s (CQC) scale - following an unannounced inspection at the centre on October 16 and 23 last year.

Safety and leadership were found to be inadequate, while the home ‘requires improvement’ in the effective, caring and responsive CQC categories.

It was also found to be in breach of the Health and Social Care Act 2008 Regulations 2014, the Mental Capacity Act (2005) and the Deprivation of Liberty Safeguards (DoLS).

A report compiled by inspectors read: “People told us they felt safe living in the service. However, were put at risk because care records and assessments did not clearly reflect all current areas of risk and how these should be managed to protect the person from harm. People told us they received their medicines when they needed them. However, we found that medicines were not managed and administered in a way which ensured people’s safety. People were not consistently supported to live full and active lives, and to engage in meaningful activity. Care planning was generic and not person centred.”

The centre was praised for its robust recruitment procedure, to ensure staff had the skills, qualifications and background to support people, and there were enough staff available to meet people’s physical and emotional needs. Staff also received appropriate training, supervision and appraisal.

While the inspection and rating criteria has changed, at its last CQC inspection in June 2014 the home was found to meeting all five of the former inspection criteria.

The latest rating comes less than a month after Ipswich nursing home Anglesea Heights, also run by Bupa, was rated as inadequate by CQC.

A spokesperson for Highfield Residential Home said: “We took immediate action to address the CQC’s concerns. Our staff are undergoing additional coaching and supervision and have received extra training on the checking and auditing of medicines. We have also further increased the participation of residents and their families in tailoring care to individuals’ needs. We are pleased the report found our people’s physical and emotional needs well met. The health and wellbeing of our residents is our top priority and we will continue to embed best practices at the home.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

A message on Holbrook Academy’s website tonight said Anglian Water engineers will be working through the night to repair a burst water main which closed the school today.

Waveney District Council’s Food and Safety team have awarded seven businesses for cooking methods and healthier options.

Khalid Masood, 52, was shot dead by police after mowing down pedestrians in a car on Westminster Bridge and stabbing to death Pc Keith Palmer in the grounds of the Houses of Parliament yesterday.

Clothing worn by music mega star Ed Sheeran is going under the online hammer to raise money for East Anglia’s Children’s Hospices (EACH).

As the family of Westminster hero Pc Keith Palmer paid their tribute to him, the sister of the last Suffolk officer to die in the line of duty gave an insight into their long road ahead.

The leisure centre in Crown Street was closed for around an hour this morning after police were called to reports of two men behaving suspiciously inside.

More than £75,000 has been given away to good causes in Suffolk to recognise the outstanding work they do in the community.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View

Most commented

HOT JOBS

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24