Rain

Rain

max temp: 11°C

min temp: 6°C

ESTD 1874 Search

Highfield Residential Home rated inadeuqate by healthcare watchdog

09:45 13 February 2016

A file picture of a caring nurse and a resident.

A file picture of a caring nurse and a resident.

Archant

A residential home in Halesworth has been rated as inadequate - the second Bupa-run care home to be dealt the status so far this year.

Highfield Residential Home in Halesworth received the rating - the lowest on the Care Quality Commission’s (CQC) scale - following an unannounced inspection at the centre on October 16 and 23 last year.

Safety and leadership were found to be inadequate, while the home ‘requires improvement’ in the effective, caring and responsive CQC categories.

It was also found to be in breach of the Health and Social Care Act 2008 Regulations 2014, the Mental Capacity Act (2005) and the Deprivation of Liberty Safeguards (DoLS).

A report compiled by inspectors read: “People told us they felt safe living in the service. However, were put at risk because care records and assessments did not clearly reflect all current areas of risk and how these should be managed to protect the person from harm. People told us they received their medicines when they needed them. However, we found that medicines were not managed and administered in a way which ensured people’s safety. People were not consistently supported to live full and active lives, and to engage in meaningful activity. Care planning was generic and not person centred.”

The centre was praised for its robust recruitment procedure, to ensure staff had the skills, qualifications and background to support people, and there were enough staff available to meet people’s physical and emotional needs. Staff also received appropriate training, supervision and appraisal.

While the inspection and rating criteria has changed, at its last CQC inspection in June 2014 the home was found to meeting all five of the former inspection criteria.

The latest rating comes less than a month after Ipswich nursing home Anglesea Heights, also run by Bupa, was rated as inadequate by CQC.

A spokesperson for Highfield Residential Home said: “We took immediate action to address the CQC’s concerns. Our staff are undergoing additional coaching and supervision and have received extra training on the checking and auditing of medicines. We have also further increased the participation of residents and their families in tailoring care to individuals’ needs. We are pleased the report found our people’s physical and emotional needs well met. The health and wellbeing of our residents is our top priority and we will continue to embed best practices at the home.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Ipswich Basketball

Ipswich Basketball head coach Nick Drane has criticised the decision to deny the sport any funding for the Tokyo Olympics, saying it feels like “no-one cares”.

The Old Mill House, Saxtead

A Suffolk heritage charity has called on developers to rethink plans for three new homes to be built behind a 17th village century pub.

Fundraisers in varying guises of Dr Who handover the £2,083.54 raised after they manned a stall at Bury’s Christmas Fayre to St Nicholas Hospice Care

A Tardis, a Dalek, Davros and a bunch of Time Lords helped a group of die-hard Doctor Who fans to collect more than £2,000 for charity.

The RSPCA centre in Martlesham is appealing to animal lovers to consider adopting a new pet

The RSPCA are appealing for animal lovers to come forward and adopt some of the cute creatures they are looking to rehome.

Staff at Allonsfield House care home dressed as Land Girls for the event

Care home residents were taken back to 1940s Suffolk complete with wartime rations, air raid sirens and dances to Vera Lynn.

A man is due to appear at court charged with rape and robbery.

A 21-year-old man has been charged with rape and robbery.

Ipswich Crown Court

A trainee plumber has been cleared of wounding an Essex soldier who underwent surgery after he suffered a fractured cheekbone in an alleged late-night attack in Colchester.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24