Partly Cloudy

Partly Cloudy

max temp: 19°C

min temp: 14°C

Search

Ipswich: Insurance giant Direct Line comes under fire from neighbours over cigarette butts

PUBLISHED: 06:28 26 June 2014

Smokers' rubbish outside Direct Line's offices in Ipswich.

Smokers' rubbish outside Direct Line's offices in Ipswich.

Archant

One of the largest insurance companies in Ipswich has come under attack from its neighbours over the state of its smoking area and the mess caused by stressed employees desperate for a fag.

Direct Line Insurance has a large office at Giles Place on Princes’ Street. At the back of the office, in Coytes Gardens, there is a small piece of land designated as a “smoking area” for staff.

There are smoking bins for dog-ends on the wall, but one of these is broken – and it is clear that many staff prefer to leave their stubs on the ground.

The cigarette ends have been blown around the cobbles of Coytes Gardens, which is one of the oldest streets in the town centre.

Now a local resident has written to the company on behalf of herself and other residents in the area after approaches to the management at the building failed to get a significant improvement.

Her letter says: “As you will know I have contacted you on several occasions regarding the appalling state of the designated ‘smoking area’ at the Direct Line Group premises located at Giles Place.”

She adds: “We would like this area to become a non-smoking zone (as they have in parts of London). In the summer, we struggle to open our windows and French doors due to the volume of smokers and noise from the employees of the DLG premises.”

Although the smoking area itself is on Direct Line property, Ipswich council is responsible for keeping the road clean and after we contacted them they sent street cleaners to clear the cigarette butts from the cobbles.

A spokesman for the company said: “Direct Line Group are aware of the concerns by local residents regarding the smoking area of our Princes Street office.

“We have been liaising with the local council regarding this matter and have their full support in remedying this situation including the installation of an agreed smoking enclosure.

“Unfortunately while we clean the area on a regular basis, it has been the target for vandalism and other anti-social behaviour, a matter that is being dealt with by the relevant authorities.”

He said the company had purchased three bins that are more robust and would be installed over the coming days and that cleaning patrols had been increased.

Blues fans of all ages have gathered at Portman Road today to meet their heroes ahead of the start of the new season.

A new primary school in Red Lodge which is due to open in September 2018 will be run by Chilford Hundred Education Trust (CHET), the Secretary of State for Education has confirmed.

The parents of seven-year-old Maya Kantengule who drowned at her best friend’s birthday pool party in Burgh St Peter last year say her death has ‘left a void that is difficult to fill’.

Ed Sheeran will compete against friend Stormzy for this year’s Mercury Prize.

In the space of three months, Africa Alive has experienced three high profile births that are all coincidentally from black and white animals.

A man in his 50s has suffered a head injury after falling 10 metres on a construction site in Aldeburgh this morning.

A two-car collision in Civic Drive is currently causing traffic delays in Ipswich town centre.

Most read

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24