Partly Cloudy

Partly Cloudy

max temp: 19°C

min temp: 14°C

Search

Ipswich: Woman, 88, left trapped in her own home for two weeks after lift broke down

Edna Wallis has been stuck in her fifth floor flat for the last two weeks

Edna Wallis has been stuck in her fifth floor flat for the last two weeks

Archant

An 88-year-old woman has been confined to her top floor retirement flat in Ipswich for a fortnight because of a broken down lift.

The block of flats on Pownall Road where resident Edna Wallis has been trapped due to a broken lift.The block of flats on Pownall Road where resident Edna Wallis has been trapped due to a broken lift.

Edna Wallis has missed two hospital appointments - including one for a pacemaker check - since the lift stopped working at Foredeck, in Pownall Road.

She was even unable to attend her great-granddaughter’s third birthday at the weekend.

Mrs Wallis has been stuck inside since being helped up four flights of stairs by paramedics on the first day of the lift being broken.

The company in charge of maintaining the building has apologised and said that delivery of a required component meant the problem would be fixed no later than today.

Mrs Wallis, who owns the flat and pays a maintenance fee to Peverel Retirement, said: “People are helping me get orders of food, the post and the newspaper sent up.

“It’s a nuisance. They said they were waiting for a part to be delivered. It’s getting quite lonely waiting up here.”

Mrs Wallis’ daughter, Ann Robinson, said: “My mum hasn’t been able to leave the building for two weeks - she can’t manage all those stairs.

“She can’t even do her washing because the laundry room is downstairs.”

A spokesman for Peverel Retirement apologised to customers, adding: “We have been working closely with our specialist lift maintenance company (ThyssenKrupp) and they anticipate the lift returning to service no later than June 3. We have kept residents updated on the progress of the work.

“The welfare and wellbeing of our residents is always our most important concern and our on-site house manager has been working hard to help residents with shopping and other day-to-day tasks.”

Age UK Suffolk said it was concerned by the delay. Information manager Helen Taylor said she hoped the problem would be resolved very soon. She added: “In this case, I know that her family have been able to assist. However, I do feel concerned that there may be other residents without family support who are feeling equally isolated because of this problem, and may have no-one to turn to.”

Age UK Suffolk’s Ipswich Help Desk is at 41a Upper Brook Street, Ipswich, or on 01473 257039.

Comments have been disabled on this article.

Highly controversial plans to build more than 200 new houses in John Constable’s home village should go ahead, planners are recommending

A multi-million pound blueprint for Bury St Edmunds, with a pedestrianised historic centre at its core, has been revealed.

An Ipswich playgroup which has gone from outstanding to inadequate in just two years has been forced to close its doors for good after a second damning Ofsted inspection, leaving dozens of families hastily finding new places for their children.

A Felixstowe pizza delivery driver was chased round his car by a youth firing ball bearings from a catapult, a court has heard.

The remains of an outdoor classroom set alight in Ipswich’s Christchurch Park have again been hit by fire.

Birch Farm Nursery in Hintlesham, which was given an ‘inadequate’ Ofsted in December, has made significant progress to gain the requires improvement rating on its re-inspection last month.

A 51-year-old benefit cheat who was overpaid £26,000 has been sentenced to a six month supervision order.

Most read

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24