Rain

Rain

max temp: 13°C

min temp: 12°C

ESTD 1874 Search

The pigs are coming. Find out more about

Pigs Gone Wild

here.

Ipswich: Hundreds of families wrongly threatened with court action after council error

13:19 28 February 2013

Council letter sent out by mistake threatened residents with court action

Council letter sent out by mistake threatened residents with court action

A mistake in the borough’s tax collection department has led to hundreds of households being wrongly threatened with court action.

But the move has prompted a cash windfall for the public purse as householders rushed to pay their outstanding council tax bill.

The borough council sent out 500 letters to households that were late in paying their council tax earlier this week.

However while they meant to send out red reminder letters, merely pointing out that the cash was now due, they actually sent court summonses.

The mistake was noticed almost immediately, and fresh letters were sent out – some arrived in the same post as the wrong summonses.

But a spokesman for the borough said that the effect of the original letter was to persuade many householders to pay up immediately.

He said: “This was a genuine error and we apologise for any distress or concern that it may have caused.

“However the fact is, it certainly seems to have persuaded some householders to get on and settle up their bills.

“We have received more than we would have expected from a normal reminder letter!”

The mix-up affected 2012/13 council tax bills – and happened just days before the borough set its 2013/14 bills.

Did you receive a summons? Did it prompt you to settle your council tax? Write to Your Letters, Ipswich Star, 30 Lower Brook Street, Ipswich, IP4 1AN or you can send an email to starletters@archant.co.uk

1 comment

  • More hilarious antics from our Comedy Council!

    Report this comment

    PC Plod

    Thursday, February 28, 2013

Aldeburgh. Photo: Mike Page Aerial

A Suffolk seaside town has been named one of the most expensive in the country.

The region’s ambulance service is still desperately short of its target for responding to the most serious medical emergencies, it’s latest figures have shown.

Enjoy a family day out at the Suffolk Show

Looking for ways to entertain the family during the school holidays? Here we bring you a round up of what is on in Ipswich, Bury St Edmunds and elsewhere in Suffolk, and into north Essex.

Kelly Dorward with her book. Photo: Nick Butcher

This is unexpected. I’ve made the writer of an erotic novel blush. Just a little, writes Steven Russell/

A new scheme to help troubled families is paying off in Suffolk.  Picture posed by model  Pic by Lucy Taylor

Suffolk County Council’s new policy on dealing with troubled families has shown significant success – and is set to continue until 2020.

Suffolk County Councillor Gordon Jones speaking at the e-safety conference at Wherstead Park

Suffolk has overtaken the national average in a number of key education standards, or is catching up at 
a faster rate, a new report has revealed.

Director Helen Wheatley and members of the UCS choir at rehearsals.

Singing out for a very good cause in Ipswich

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24