Overcast

Overcast

max temp: 15°C

min temp: 10°C

ESTD 1874 Search

Ipswich: Urgent care hubs will help relieve pressure on over-stretched hospital A&E departments

12:56 26 March 2014

Health doctor surgery medicine family children illness

Health doctor surgery medicine family children illness

Archant

A new ‘Urgent Care Hub’ looks set to be created at Ipswich Hospital - treating all but the most serious emergencies instead of the A&E department.

shares
Dr Imran QureshiDr Imran Qureshi

It is hoped the creation of the new unit, which could happen in 2015, will relieve pressure on the stretched A&E department, and end patient confusion about where they should go in an emergency.

Ipswich and East Suffolk Clinical Commissioning Group (CCG) yesterday approved a draft model to create an urgent care hub within the A&E department at Ipswich Hospital.

A similar unit could be created at West Suffolk Hospital, though that has not yet been discussed.

The move would see all primary care, the treatment of injuries other than major trauma and diagnostic services provided at the hub while allowing the hospital’s A&E department to focus on genuine emergencies.

Dr Imran Qureshi, chairman of the clinical executive at Ipswich and East Suffolk CCG, said: “It’s really about redesigning the whole of the urgent care system and protecting services.

“It will become a truly integrated urgent care centre where all the services are delivered from one place.

“In the past people in Ipswich have had the minor injury unit at Riverside Clinic which was set up to help ease some of the pressure on A&E but in practice it actually increased system demand so when we took it out of the system, the extra demand went straight to the A&E departments.”

It is proposed the hub will see all unannounced arrivals to the hospital and only pass on the most severe cases to A&E staff.

Dr Qureshi said it is imperative services are put in place to support the core healthcare services.

“These hubs will make sure the right skills are there at the right point to access the services,” he added. “For example a child with a fever in most cases has a cold of cough which is viral. They would be given advice by a GP.

“While if they turned up at A&E, those children are often admitted and subjected to further tests unnecessarily.

“If you can get the child seen by the right person it will help them and reduce the pressures on the service.”

While the proposal is in its early stages, it is hoped the urgent care hub at Ipswich Hospital would be functional by late 2015 to tie in with contracts, including the 111 and out-of-hours services, which are up for renewal.

Dr Qureshi said: “We have the 111 system and we are trying to make that work with this hub system.

“When patients turn up and their need is urgent, you can provide them with triage. It’s important the system doesn’t treat people inappropriately.

“The A&E staff will work in the department. It’s a case of the right skill set being critical for this.

“If you lose an A&E department, you lose a core service and this is a way of protecting these services and keep them because they are a valuable service that needs to be utilised.”

Annie Topping, chief executive of Healthwatch Suffolk, said the model has been worked up by the CCGs in partnership with stakeholders including the health watchdog.

“We are pleased that we have had the opportunity to influence the development of the model and ensure that the views and experiences of patients and the public have been integral to the process,” she added. “The next stage will be about engaging patients and the public to ensure that the plans are delivered with patients at the centre.

“We therefore encourage anybody using our urgent care services to share their experience with us to inform this work.”

shares

3 comments

  • “In the past people in Ipswich have had the minor injury unit at Riverside Clinic which was set up to help ease some of the pressure on A&E but in practice it actually increased system demand ....". I think this may indicate that other existing services were inaccessible to many people, so when this unit was set up they had somewhere to go for help. "so when we took it out of the system, the extra demand went straight to the A&E departments.” I think this may indicate that whoever decided to close the Riverside Unit did not think through the implications very carefully!

    Report this comment

    Johnthebap

    Wednesday, March 26, 2014

  • So they should never have closed the Riverside,but they won't say that

    Report this comment

    Mary Mary

    Wednesday, March 26, 2014

  • Exactly Mary, they thought yeah it will be fine, then realised how many people were clogging up reception, A&E was fit for purpose 20 years ago, not anymore now we have 300k Immigrants.

    Report this comment

    Tedbundy

    Wednesday, March 26, 2014

The views expressed in the above comments do not necessarily reflect the views of this site

St Edmundsbury and Forest Heath councils have been urged to fine irresponsible dog owners for not picking up after their pets

St Edmundsbury and Forest Heath councils have been criticised after it was revealed neither has issued a fine for dog fouling over the last three years.

The lifeboat was called to the incident

Lifeboat crews were called to help a fisherman who suffered a seizure off the coast of Clacton this morning.

Gemma Edgar was diagnosed with a brain tumour last year. She has undergone treatment and is now raising awareness and money for brain tumour research. Gemma is pictured at home in Colchester with her husband, Rob, and sons Dylan (3) and Noah (9 months).

Gemma Edgar will begin drawing a pension aged just 29 after being forced into retirement from ill health.

Colourful houses on Aldeburgh seafront, Suffolk

One of Suffolk’s most famous resorts was the third best-performing coastal town for house prices in Britain last year, a survey has shown.

Abellio Greater Anglia train.

Abellio Greater Anglia has attracted more negative Tweets than any other rail service provider on routes to London, according to latest statistics.

Firefighters were called to the blaze

Firefighters in Essex have been called to 20 tonnes of straw on fire in Stonebridge Hill, near Halstead.

Paul Nixon has organised the Bergholt Bomb Along bike ride in aid of the Alzheimer's Society.

Hundreds of fundraisers took part in a second-annual charity bike ride raising cash for the Alzheimer’s Society today.

The sign nailed to a bench in Hadleigh aimed at Brian Riley, who has moved to the US but is continuing as a Suffolk County Councillor

An attempt at making an amusing political statement has left a lasting mark – but not a welcome one.

Lloyd Thornton was jailed for 42 months for sex offences. Picture: Norfolk Constabulary

The former hotel manager from west Suffolk has been jailed for 42 months for groping four young women after making inappropriate sexual comments to them.

The lifeboat was called to the incident

A man suffering from seasickness was in hospital over the weekend after being rescued by coastguards.

Most read

Most commented

Topic pages