Partly Cloudy

Partly Cloudy

max temp: 18°C

min temp: 10°C

ESTD 1874 Search

Ipswich: Woman, 88, left trapped in her own home for two weeks after lift broke down

15:03 03 June 2014

Edna Wallis has been stuck in her fifth floor flat for the last two weeks

Edna Wallis has been stuck in her fifth floor flat for the last two weeks

Archant

An 88-year-old woman has been confined to her top floor retirement flat in Ipswich for a fortnight because of a broken down lift.

The block of flats on Pownall Road where resident Edna Wallis has been trapped due to a broken lift.The block of flats on Pownall Road where resident Edna Wallis has been trapped due to a broken lift.

Edna Wallis has missed two hospital appointments - including one for a pacemaker check - since the lift stopped working at Foredeck, in Pownall Road.

She was even unable to attend her great-granddaughter’s third birthday at the weekend.

Mrs Wallis has been stuck inside since being helped up four flights of stairs by paramedics on the first day of the lift being broken.

The company in charge of maintaining the building has apologised and said that delivery of a required component meant the problem would be fixed no later than today.

Mrs Wallis, who owns the flat and pays a maintenance fee to Peverel Retirement, said: “People are helping me get orders of food, the post and the newspaper sent up.

“It’s a nuisance. They said they were waiting for a part to be delivered. It’s getting quite lonely waiting up here.”

Mrs Wallis’ daughter, Ann Robinson, said: “My mum hasn’t been able to leave the building for two weeks - she can’t manage all those stairs.

“She can’t even do her washing because the laundry room is downstairs.”

A spokesman for Peverel Retirement apologised to customers, adding: “We have been working closely with our specialist lift maintenance company (ThyssenKrupp) and they anticipate the lift returning to service no later than June 3. We have kept residents updated on the progress of the work.

“The welfare and wellbeing of our residents is always our most important concern and our on-site house manager has been working hard to help residents with shopping and other day-to-day tasks.”

Age UK Suffolk said it was concerned by the delay. Information manager Helen Taylor said she hoped the problem would be resolved very soon. She added: “In this case, I know that her family have been able to assist. However, I do feel concerned that there may be other residents without family support who are feeling equally isolated because of this problem, and may have no-one to turn to.”

Age UK Suffolk’s Ipswich Help Desk is at 41a Upper Brook Street, Ipswich, or on 01473 257039.

Warning issued over bogus caller. Library image.

Police are warning people to be alert after a man knocked on someone’s door claiming they were giving flu jabs.

Bawdsey Manor

One of Suffolk’s best-known and most prominent landmarks has been put up for sale with a price tag of £5million.

Armed police officers arrest two men on suspicion of assault and other offences

This is the moment two men were arrested at gunpoint by armed police in Colchester.

Ed Sheeran has donated 13 bags of clothes to his local St Elizabeth Hospice shop. Left to right, shop manager Rachail Pollard and Samantha Catling.

Dozens of Ed Sheeran fans descended into the St Elizabeth Hospice shop in Framlingham yesterday to get their hands on the singer’s clothes, raising £2,500 for the local charity.

A coastal resort is to lose its Tourist Information Centre – because it is not being used enough.

The Ipswich flood barrier currently under construction

Stopping a particularly high spring tide from flooding Ipswich is, on paper, relatively simple, writes John Norman, of The Ipswich Society.

L-R Dad Christopher Hodgkinson, James and mum Angela together on holiday

A nine-year-old boy from Suffolk is preparing to fly to Rome for a once-in-a-lifetime opportunity – where he will sing for the Pope.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24