Partly Cloudy

Partly Cloudy

max temp: 13°C

min temp: 10°C

ESTD 1874 Search

Newmarket: Citizens Advice Bureau leads calls across Suffolk over new scam

10:00 26 April 2014

Archant

A west Suffolk branch of the Citizens Advice Bureau (CAB) has moved to warn people of a scam where fraudsters try to coax money from people by pretending they are CAB staff.

shares

Lynne Rawlings, the manager of the Newmarket branch, joined her fellow managers from across the county in warning people against the scam, which has previously been reported in Cambridgeshire.

In separate incidents, a number of people have been contacted and offered help with accident claims, been recommended support with welfare benefits and also offered debt management services.

Callers identify themselves as being from a local Citizens Advice Bureau, and can sound genuinely concerned before requesting bank and card details in their bogus attempts to help.

Ms Rawlings said: “We’re quite worried that vulnerable people are going to get caught-up in this.

“I’m very concerned that people who are vulnerable will be fooled by this, because the Citizens Advice Bureau is a brand that they trust.

“We now know of people who have been taken in by that, but it’s not us at all. It’s all very, very worrying.”

Ms Rawlings added the CAB was becoming an increasingly popular tool for fraudsters, with internet searches for the CAB returning bogus branches and companies offering to provide the kinds of services the CAB is renowned for.

A joint statement from every CAB in Suffolk said: “No CAB adviser, or anyone connected with the Citizens Advice Bureau, would ever phone or text someone out of the blue to offer services: nor would we ask for any personal details or payment of any kind. We cannot stress this too strongly.

“Anyone getting a bogus call offering this kind of service should end the call as quickly as possible without giving, or confirming, any personal information.

“They must then call Action Fraud to report what has happened, and tell the CAB.

“It is important to remember that no genuine Citizens Advice Bureau would ever call people out of the blue offering to set up a debt management plan.

“The caller or text may claim to be offering a loan, help dealing with debt 
problems, or from a bank.”

Anyone who has received such a call or text is advised to contact Action Fraud 
immediately on 0300 2040 or online at www.actionfraud.org.uk/report_fraud

You can also contact your local branch of the CAB, which is there to offer free, confidential, independent and expert advice to help resolve debt problems.

For more information, or to find your nearest CAB branch, visit www.citizensadvice.org.uk

shares

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Waveney River Centre.

Police are continuing to investigate the circumstances surrounding the death of a seven-year-old girl in Burgh St Peter on Sunday.

The hunt is on for Britain's best beach hut - and these huts at Southwold could harbour a winner. PHOTO: Warren Page/ Anglia Press Agency

Nominations have opened for a competition to find Britain’s favourite beach hut.

Therese Coffey is declared the MP for Suffolk Coastal In the parliamentary elections at Martlesham.

Speaker John Bercow lost his temper with Suffolk Coastal MP Therese Coffey and health secretary Jeremy Hunt today for using their mobile phones on the front bench.

Lexden Road - stock photo

A man who lost his temper and pushed a 67-year-old stranger into the path of a car on a busy road, resulting in him being rushed to hospital with multiple fractures, has walked free from court after a judge decided not to send him straight to prison.

Will Quince, Colchester MP, addresses a National Citizen Service event

The government will seek to learn lessons from two brutal knife murders committed by a teenager in Colchester, a minister has said.

John McGreal has been appointed as Colchester United's First Team Coach.
L-R Tony Hulme,Robbie Cowling,John McGreal.

Carl Marston spoke to new Colchester United boss John McGreal, as well as chairman Robbie Cowling, following this afternoon’s announcement.

Theres not long left to sign up to be part of Suffolks biggest neon party on Saturday, May 7.
.
L-R Sam Catling,Tracy New, Pauline Donkin, Brian Taylor, Jack Nicholl, Joanne Rodger, Nikki Brown, Catherine Sheppard.

There are just days left to sign up to be part of Suffolk’s biggest neon party this weekend.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24