Overcast

Overcast

max temp: 16°C

min temp: 10°C

ESTD 1874 Search

WIN A NEW HYUNDAI i10 - See the EADT on June 8 for full details

Newmarket: Citizens Advice Bureau leads calls across Suffolk over new scam

10:00 26 April 2014

Archant

A west Suffolk branch of the Citizens Advice Bureau (CAB) has moved to warn people of a scam where fraudsters try to coax money from people by pretending they are CAB staff.

shares

Lynne Rawlings, the manager of the Newmarket branch, joined her fellow managers from across the county in warning people against the scam, which has previously been reported in Cambridgeshire.

In separate incidents, a number of people have been contacted and offered help with accident claims, been recommended support with welfare benefits and also offered debt management services.

Callers identify themselves as being from a local Citizens Advice Bureau, and can sound genuinely concerned before requesting bank and card details in their bogus attempts to help.

Ms Rawlings said: “We’re quite worried that vulnerable people are going to get caught-up in this.

“I’m very concerned that people who are vulnerable will be fooled by this, because the Citizens Advice Bureau is a brand that they trust.

“We now know of people who have been taken in by that, but it’s not us at all. It’s all very, very worrying.”

Ms Rawlings added the CAB was becoming an increasingly popular tool for fraudsters, with internet searches for the CAB returning bogus branches and companies offering to provide the kinds of services the CAB is renowned for.

A joint statement from every CAB in Suffolk said: “No CAB adviser, or anyone connected with the Citizens Advice Bureau, would ever phone or text someone out of the blue to offer services: nor would we ask for any personal details or payment of any kind. We cannot stress this too strongly.

“Anyone getting a bogus call offering this kind of service should end the call as quickly as possible without giving, or confirming, any personal information.

“They must then call Action Fraud to report what has happened, and tell the CAB.

“It is important to remember that no genuine Citizens Advice Bureau would ever call people out of the blue offering to set up a debt management plan.

“The caller or text may claim to be offering a loan, help dealing with debt 
problems, or from a bank.”

Anyone who has received such a call or text is advised to contact Action Fraud 
immediately on 0300 2040 or online at www.actionfraud.org.uk/report_fraud

You can also contact your local branch of the CAB, which is there to offer free, confidential, independent and expert advice to help resolve debt problems.

For more information, or to find your nearest CAB branch, visit www.citizensadvice.org.uk

shares

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Police searching near the scene where Nahid Almanea's body was found on Salary Brook Trail in Colchester.

A 16-year-old boy accused of killing two people, allegedly stabbing one more than 100 times, was remanded in custody when he appeared in court today.

Colourful houses on Aldeburgh seafront, Suffolk - but who can afford to live here?

Affordable housing is in such short supply in some parts of east Suffolk it is as if communities have been “ethnically cleansed” of less-well-off residents, a community leader claims.

Singer Ed Sheeran, left, unveils his wax figure at Madame Tussauds in New York. (Photo by Evan Agostini/Invision/AP)

Suffolk superstar Ed Sheeran has come face to face with a waxwork impression of himself.

EEAST director Matt Broad

Ambulance response times in east Suffolk must now become consistently good following recent improvement.

Speed restrictions on the A12 for resurfacing

Newly-elected South Suffolk MP James Cartlidge is to meet Highways England engineers beside the A12 in his constituency next Friday to hear why the work has been delayed for a second time.

Southwold Charter Fair

Southwold’s new mayor honoured a carnival custom at the town’s annual Charter Fair.

Ipswich Hospital

The cost of maintaining the Ipswich Hospital site has increased by almost £2million over a six-year period.

Second World War veteran Patrick Warren

A 94-year-old Second World War veteran has been honoured for his involvement in a campaign to get crucial supplies to Britain’s Soviet allies.

Drivers are facing long queues on the outskirts of Colchester this morning due to an accident.

Essex Police last year searched the area near Scarfe Way in the investigation into the murder of Nahid Almanea.

The teenager from Colchester, initially arrested on suspicion of possession of an offensive weapon in the Salary Brook Trail on Tuesday was charged this evening.

Most read

Most commented

Topic pages