Partly Cloudy

Partly Cloudy

max temp: 8°C

min temp: 5°C

Search

Newmarket: Citizens Advice Bureau leads calls across Suffolk over new scam

10:00 26 April 2014

Archant

A west Suffolk branch of the Citizens Advice Bureau (CAB) has moved to warn people of a scam where fraudsters try to coax money from people by pretending they are CAB staff.

Lynne Rawlings, the manager of the Newmarket branch, joined her fellow managers from across the county in warning people against the scam, which has previously been reported in Cambridgeshire.

In separate incidents, a number of people have been contacted and offered help with accident claims, been recommended support with welfare benefits and also offered debt management services.

Callers identify themselves as being from a local Citizens Advice Bureau, and can sound genuinely concerned before requesting bank and card details in their bogus attempts to help.

Ms Rawlings said: “We’re quite worried that vulnerable people are going to get caught-up in this.

“I’m very concerned that people who are vulnerable will be fooled by this, because the Citizens Advice Bureau is a brand that they trust.

“We now know of people who have been taken in by that, but it’s not us at all. It’s all very, very worrying.”

Ms Rawlings added the CAB was becoming an increasingly popular tool for fraudsters, with internet searches for the CAB returning bogus branches and companies offering to provide the kinds of services the CAB is renowned for.

A joint statement from every CAB in Suffolk said: “No CAB adviser, or anyone connected with the Citizens Advice Bureau, would ever phone or text someone out of the blue to offer services: nor would we ask for any personal details or payment of any kind. We cannot stress this too strongly.

“Anyone getting a bogus call offering this kind of service should end the call as quickly as possible without giving, or confirming, any personal information.

“They must then call Action Fraud to report what has happened, and tell the CAB.

“It is important to remember that no genuine Citizens Advice Bureau would ever call people out of the blue offering to set up a debt management plan.

“The caller or text may claim to be offering a loan, help dealing with debt 
problems, or from a bank.”

Anyone who has received such a call or text is advised to contact Action Fraud 
immediately on 0300 2040 or online at www.actionfraud.org.uk/report_fraud

You can also contact your local branch of the CAB, which is there to offer free, confidential, independent and expert advice to help resolve debt problems.

For more information, or to find your nearest CAB branch, visit www.citizensadvice.org.uk

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Police are appealing for information to help find a man who approached schoolchildren in two separate incidents in Haverhill.

A groundbreaking high school in Bury St Edmunds, which hopes to help foster the scientists and engineers of the future, has been given government funding.

The Bridge Project in Sudbury has invested to meet a local need for its hot meals delivery service.

The newest Labour MP in the House of Commons made much of his local work to get elected for the Stoke on Trent Central constituency – but Gareth Snell was brought up in Stowmarket.

Plans for 300 houses in a mid Suffolk parish have prompted a series of objections from residents and organisations, with claims a golden opportunity to alleviate traffic congestion in Stowmarket is being missed.

A district council has taken its four-year fight against plans to build homes in a Suffolk village to the highest court in the land.

Essex police are appealing for witnesses to come forward following an assault in Clacton on Sea on Tuesday morning.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View

Most commented

HOT JOBS

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24