Partly Cloudy

Partly Cloudy

max temp: 15°C

min temp: 9°C

ESTD 1874 Search

Rendlesham: Care home staff boosted by praise from CQC inspectors

12:33 20 January 2014

The team at Rendlesham Care Centre have welcomed the latest CQC inspection report.

The team at Rendlesham Care Centre have welcomed the latest CQC inspection report.


The “kind and pleasant” staff at an east Suffolk care home have celebrated the results of a recent inspection which found it was meeting standards in every area.


Care Quality Commission (CQC) inspectors awarded Rendlesham Care Centre the top grade in all five areas of care, including standards of staffing, safety and respect.

Home manager Jean-Claude Baya praised his staff’s team effort at the “state-of-the-art” facility on Suffolk Drive, which is part of the family-owned Caring Homes Group.

“The Caring Homes Group places residents’ needs and preferences at the heart of everything we do and there are many aspects of life at Rendlesham that have contributed to these positive results,” he said.

“I am extremely proud of my team for their commitment to providing and maintaining a high standard of support for this who live here and pleased to see their efforts recognised through our CQC report.”

Residents at the home, situated close to Rendlesham forest on the outskirts of the village, were quoted in the report as making favourable comment about their care.

“It is very good, we are all well looked after,” said one. “I am happy here, I did not know what to expect, but it is quite good,” said another.

The inspectors heard from residents that the staff were “all very kind, always pleasant”. “This was confirmed in what we saw during our inspection – staff interacted with people in a caring, respectful and professional manner,” the report said.

Checks on staff training logs, care records and the provision of medication were all found to be meeting standards during the unannounced inspection.

“However, we suggested areas for the provider to consider and develop this area of medicine management further to enhance safety,” the inspectors wrote.

The care home provides residential, nursing and dementia support for up to 60 elderly people. The family-run Caring Homes Group was founded in 1994 by mother and son Helena and Paul Jeffery.



Pedestrian rail crossing just off Mount Road, Bury St Edmunds.

Lifesaving police officers who pulled a drunk and suicidal man off the train tracks near Bury St Edmunds seconds before a train flew past are up for a national bravery award.

Gainsborough's House.

One of the most powerful women in the fashion world is backing a bid to put Gainsborough’s birthplace on the map as a major national tourist attraction.

The woman was taken to Addenbrooke's Hospital. Photo credit: Chris Radburn/PA Wire


Police are investigating a crash which happened in Beccles yesterday lunchtime.

Thomas Harvey's winning entry in the Landguard Photography Competition 2015.

Stunning photographs of Suffolk’s most southerly point attracted big interest on-line with around 800 people voting for their favourite.

Police attended the accidents

Police were called to several accidents on Suffolk roads this morning.

Police are investigating the incident

Police are investigating an incident where a motorist failed to stop after an accident on the B1117.

Philip Lee

Two taxi drivers who refused to take a blind passenger because of his guide dog have been fined.

The number of complaints about Abellio Greater Anglia has risen.

The number of complaints handled by rail operator Abellio Greater Anglia increased by nearly 26% during the first three months of the current financial year according to new figures from the Office for Rail and Road (ORR).

All of the alleged sexual assaults happened on buses in Suffolk.

More needs to be done to empower women in Suffolk to come forward about sexual assaults, a campaigner has said.

The Stars of Suffolk judges are pictured at Hintlesham Hall.

This year’s Stars of Suffolk winners and finalists have now been decided, after judges gathered at Hintlesham Hall to make their decisions.

Most read

Most commented

Topic pages