Partly Cloudy

Partly Cloudy

max temp: 12°C

min temp: 8°C

Search

Stansted Airport: IT glitch at customs desks results in long queues

PUBLISHED: 22:41 30 April 2014

Delays at Stansted Airport due to IT problems

Delays at Stansted Airport due to IT problems

Archant

An IT glitch has resulted in delays at Standsted Airport this evening.

Lengthy queues have formed after a fault on UK Border Force computers at the airport as well as Heathrow, Gatwick, Birmingham and Manchester.

Extra staff have been called in to reduce the delays, which are said to be affecting non-EU passengers in particular.

Stansted Airport have apologised for the border delays via their Twitter account and said: “IT problems with UK Border Force systems are causing longer queues than normal tonight - please be patient, extra staff are on hand.”

The problem is reported to be affecting the customs desks as well as self-service e-Passport gates - which use facial recognition equipment to match a person with their passport.

A spokesman from the UK Border Force said: “We are currently experiencing temporary IT problems which may add to the time taken to conduct passport checks.

“We are working to rectify this issue and are providing extra staff to get passengers through the controls as quickly as possible. Our priority remains security of the border.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Tendring is the antidepressant capital of East Anglia according to a new study – and the Suffolk districts of Waveney and Babergh are not far behind.

A go-getting parish council, three popular pubs and plenty of community spirit are some of the ingredients singled out for earning Shotley the chance of being named the country’s ‘village of the year’.

Bookies are tipping the Missing People Choir which has among its membership Suffolk’s Nicki Durbin – to be named winners of this year’s Britain’s Got Talent.

Bosses at the Suffolk Food Hall hope to set a new world record for the most people eating a sausage roll in the same place at the same time.

The first runners from our region have recovered enough after finishing the London Marathon to take selfies and let their family and friends back home how they feel.

Trains between London and Ipswich faced cancellation and delay this evening as attempts were made to remove a trespasser from the rail line.

A new interpretation board has been unveiled near the site of a crucial episode in the history of Colchester.

Most read

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View

Most commented

HOT JOBS

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24