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Stansted Airport: IT glitch at customs desks results in long queues

PUBLISHED: 22:41 30 April 2014

Delays at Stansted Airport due to IT problems

Delays at Stansted Airport due to IT problems

Archant

An IT glitch has resulted in delays at Standsted Airport this evening.

Lengthy queues have formed after a fault on UK Border Force computers at the airport as well as Heathrow, Gatwick, Birmingham and Manchester.

Extra staff have been called in to reduce the delays, which are said to be affecting non-EU passengers in particular.

Stansted Airport have apologised for the border delays via their Twitter account and said: “IT problems with UK Border Force systems are causing longer queues than normal tonight - please be patient, extra staff are on hand.”

The problem is reported to be affecting the customs desks as well as self-service e-Passport gates - which use facial recognition equipment to match a person with their passport.

A spokesman from the UK Border Force said: “We are currently experiencing temporary IT problems which may add to the time taken to conduct passport checks.

“We are working to rectify this issue and are providing extra staff to get passengers through the controls as quickly as possible. Our priority remains security of the border.”

A 50-year-old man from Cambridgeshire who was arrested after a fatal crash on the A140 on Tuesday will appear in court tomorrow to face dangerous driving charges.

Emergency services including firefighters, police and paramedics are at the scene of a serious crash in Lowestoft.

An Essex father who threw a corrosive liquid at a teenager outside a popular restaurant in Walton-on-the-Naze will now face years behind bars.

A jealous Suffolk man who fired a BB gun at a car after finding text messages from the vehicle’s owner on his partner’s phone has been jailed for ten months.

A group of men from London are facing drugs charges and money laundering offences after a police chase on the A14 at the weekend.

A former geography teacher from Essex says that schoolchildren should be taught more about what to do if a natural disaster occurs after getting caught up in the earthquake which hit Kos last week.

Drivers heading home from work in west Suffolk this evening could face long delays on the A11 after a lorry tipped over on the southbound carriageway near Barton Mills.

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