max temp: 12°C

min temp: 2°C

ESTD 1874 Search

Stansted Airport: IT glitch at customs desks results in long queues

22:41 30 April 2014

Delays at Stansted Airport due to IT problems

Delays at Stansted Airport due to IT problems


An IT glitch has resulted in delays at Standsted Airport this evening.


Lengthy queues have formed after a fault on UK Border Force computers at the airport as well as Heathrow, Gatwick, Birmingham and Manchester.

Extra staff have been called in to reduce the delays, which are said to be affecting non-EU passengers in particular.

Stansted Airport have apologised for the border delays via their Twitter account and said: “IT problems with UK Border Force systems are causing longer queues than normal tonight - please be patient, extra staff are on hand.”

The problem is reported to be affecting the customs desks as well as self-service e-Passport gates - which use facial recognition equipment to match a person with their passport.

A spokesman from the UK Border Force said: “We are currently experiencing temporary IT problems which may add to the time taken to conduct passport checks.

“We are working to rectify this issue and are providing extra staff to get passengers through the controls as quickly as possible. Our priority remains security of the border.”



Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Ben Gummer and Mark Pendlington at Ipswich rail station.

Campaigners seeking to improve rail services between East Anglia and London have insisted that the new report into infrastructure is good for the region – because it makes little reference to the route.

Annual general meeting of the Waveney Domestic Violence and Abuse Forum. Police and Crime Commissioner, Tim Passmore with temporary Chief Constable, Gareth Wilson, and Drena Black, chairman of the forum. Start of the White Ribbon campaign in the Lowestoft area.    Picture: James Bass

Suffolk’s head of policing joined the county’s top ranking officer in denouncing violence against women.

Childhood obesity figures revealed

One in 10 Suffolk children will become obese or overweight before leaving primary school, new figures have revealed.

Cannabis was found at Ipswich house

An illegal immigrant is facing a jail term after police found nearly 400 plants and seedlings at a cannabis factory set up in an east Ipswich house.

John Hobson, 65, of Mill Road in Colchester, who died following the crash

The partner of a man, who died following a crash in west Suffolk, has paid tribute to her “one true love”.

Alison Wheeler and Tony Brown.

Suffolk’s libraries are facing budget cuts of more than 11% over the next two years – but their chairman has pledged that no branches will be closed.

A Shadwell road has been cleared after a single-vehicle crash this morning.

Essex County Fire and Rescue Service dealing with crane fire on M25. Photo: David Stubbs

Motorists travelling further afield are being urged to avoid the M25 this morning after a lorry fire.

The official opening of the ice rink and Winter Wonderland in Colchester Castle Park. Deputy Mayor, Julie Young and Ben Payne open the ice rink.

Organisers of Colchester’s Winter Wonderland and ice rink hope they will see tens of thousands of people visit the it over the festive period after it opened yesterday.

Orwell Bridge

A man has died after falling from the Orwell Bridge.

Most read

Most commented

Topic pages

Local business directory

Our trusted business finder

Property search

e.g. Oxford or NW3
Powered by Zoopla

Digital Edition

Read the East Anglian Daily Times e-edition today E-edition

Great British Life

Great British Life
MyDate24 MyPhotos24