Sunny

Sunny

max temp: 5°C

min temp: 1°C

ESTD 1874 Search

Stansted Airport: IT glitch at customs desks results in long queues

22:41 30 April 2014

Delays at Stansted Airport due to IT problems

Delays at Stansted Airport due to IT problems

Archant

An IT glitch has resulted in delays at Standsted Airport this evening.

Lengthy queues have formed after a fault on UK Border Force computers at the airport as well as Heathrow, Gatwick, Birmingham and Manchester.

Extra staff have been called in to reduce the delays, which are said to be affecting non-EU passengers in particular.

Stansted Airport have apologised for the border delays via their Twitter account and said: “IT problems with UK Border Force systems are causing longer queues than normal tonight - please be patient, extra staff are on hand.”

The problem is reported to be affecting the customs desks as well as self-service e-Passport gates - which use facial recognition equipment to match a person with their passport.

A spokesman from the UK Border Force said: “We are currently experiencing temporary IT problems which may add to the time taken to conduct passport checks.

“We are working to rectify this issue and are providing extra staff to get passengers through the controls as quickly as possible. Our priority remains security of the border.”

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Shrub End Post Office

A 32-year-old has been warned he is likely to face a substantial prison term after he admitted attempting to rob a Colchester post office brandishing a gun and an axe.

The sink hole in Newton Road, Sudbury. Picture: Seana Hughes

A sinkhole has opened up in Sudbury, forcing the closure of key road in and out of the town.

Ipswich halfpenny up for auction at Lockdales

A half of one of the world’s rarest coins is to be auctioned off in Suffolk next weekend.

Crown Pools, Ipswich.

Looking for a family day out, something to entertain younger children or a chance to get some fresh air?
Our weekly days out guide brings you suggestions for family activities to entertain various age groups throughout the weekend.

James Paget University Hospital, Gorleston, Norfolk.

A Suffolk man has been evicted from his hospital bed by court order after he “unnecessarily” refused to leave for more than two years.

A person has died and another is seriously injured after an 'explosion in a boiler room' of a ship

A crewman has died after a boiler backfired in the engine room of the Manhattan Bridge container ship as it was docking at Felixstowe port last night – causing an “explosion”.

File picture of Essex fire engines.

Arsonists set fire to bin bags in Clacton last night, firefighters believe.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24