Partly Cloudy

Partly Cloudy

max temp: 17°C

min temp: 13°C

ESTD 1874 Search

Stowmarket/Needham Market: First bus services 87 and 88 to change after criticism

09:00 14 November 2012

First Group has announced changes to 87 and 88 bus services

First Group has announced changes to 87 and 88 bus services

Archant © 2011

A BUS company is to change two important services after coming under pressure from councillors and passengers who rely on them.

shares

Bus timetables for Stowmarket and Needham Market will change on December 2 after the 87 and 88 services had been criticised for being “a nightmare” to use.

The East Anglian Daily Times has spoken to several bus users in the past few weeks who have been angry after the First Group services were changed in July.

Mid Suffolk District councillor for Onehouse, John Matthissen, is one of a number of councillors who have campaigned for changes to the services: “They [First ] are responding to the quite widespread problems and concerns.

“The 87 and 88 did not run to time and they did not co-ordinate together. A lot of people around the town - if they wanted to get to Ipswich they needed both buses but if both were not running to time we had to allow a lot of extra time. It was desperate.

“We are very pleased that they are responding to the problem. They have responded in the way that we have suggested in terms of re-routing.”

Andrew Wheeler, First’s marketing, PR and sales coordinator for South East & Midlands said the 87 which goes round Stowmarket was subject to serious delays at a level crossing and in Stowupland some bus shelters and raised kerbs were not served.

The 87 will now be re-routed away from the level crossing and a the omitted stops in Stowupland will be served.

He said the timetable would be more reliable to ensure passengers were on time for buses to Ipswich following feedback from customers and discussions with Stowmarket Town Council and Mid Suffolk.

The 88 was changed in July from an hourly to a half-hourly service. But passengers complained as the service missed out residential areas and only went through Needham Market’s High Street.

Mr Wheeler said the service had ‘some punctuality issues’ which were made worse with road works in Ipswich. The revised timetable will restore some of the residential areas.

Kevin Hunter, clerk for Needham Market Town Council said: “The council feels it’s a very positive step.

“It does demonstrate the bus company is taking into account the customer’s views and views of organisations like the town council and are prepared to listen to them and make subsequent changes. That’s got to be applauded.”

Mr Wheeler said to demonstrate they are listening to passenger feedback a new customer panel will be brought in Ipswich.

People can apply to sit on the panel to provide feedback on how the company is performing.

shares

0 comments

Lifeboat

Coastguard services were called to rescue a teenager in Corton, near Lowestoft yesterday evening.

Major fire at a fish and chip shop on Beach Road in Hemsby.

Picture: James Bass

Villagers and businesses in Hemsby have vowed to pull together after a huge fire ripped through a chip shop.

Five of the Ipswich drugs gang were jailed.

A professional organised crime group who dealt drugs in Ipswich were sentenced today.

Kaiser Chiefs play Newmarket this week. Photo: Danny North

Darren Lorking admits he was wrong write the Kaiser Chiefs off and enjoyed a ‘rock show’ performance at Newmarket Nights.

Christopher Randall (ls)

A 40-year-old man has been sent to prison after police found a video of him sexually abusing a child.

Police issued this  e-fit of an individual they would like to trace after an elderly woman was scammed out of a large amount of money in Ipswich.

An e-fit image of a man wanted after an elderly victim was conned into handing over a large sum of money has been released.

Battisford

A Suffolk man is set to remove more than 100 parrots from his land after an appeal to keep them was dismissed by the planning inspectorate.

Richard and Cathy Brown of Ipswich who won over £6million on the Lotto.

A decorator from Bury St Edmunds has scooped a major win on the EuroMillions after matching the five main numbers and one Lucky Star.

Travellers at Rougham Hill in Bury.

Travellers who set up a high-profile encampment in Kesgrave have now moved onto private land in Bury St Edmunds.

Kestutis Rakevicius

A Lithuanian lorry driver has been jailed after a chemical spill caused an eight-hour closure of a key road linking the A14 and A140 in Suffolk, costing the taxpayer £130,000.

Most read

Most commented

Topic pages