Sunny

Sunny

max temp: 21°C

min temp: 11°C

Search

Suffolk/UK: Rail bosses warned after winter problems cause havoc for travellers

PUBLISHED: 12:10 21 February 2013 | UPDATED: 12:10 21 February 2013

Greater Anglia InterCity train

Greater Anglia InterCity train

Archant © 2012

NETWORK Rail failed to live up to the promises it made during the run-up to winter – that’s the bleak verdict of the government’s Office of Rail Regulation.

The latest report from the ORR found that in most of the country Network Rail’s preparations for winter appeared robust heading towards the end of 2012.

But the arrival of the heavy rain over Christmas and bad weather in January left the rail company struggling.

In this region, Greater Anglia’s performance figures dipped significantly during January – largely caused by infrastructure issues like signal failures and over-running engineering work.

Richard Price, ORR chief executive, said: “Network Rail’s operational performance on parts of Britain’s rail network has been poor over recent months.

“ORR is concerned that the company is losing touch with key performance targets as passengers again suffered poor performance during challenging weather conditions.

“We are absolutely determined to see the resilience of Britain’s railways improve, especially in bad weather.

“The strong performance of the railways in Scotland – supported by excellent collaboration and planning between Network Rail and train operators – shows that our railways can deliver when conditions get tough.”

Network Rail chief executive David Higgins said: “We recognise that this has been a difficult period for passengers, with disruption on many lines due to extreme weather.

“Our staff worked tirelessly, often in difficult circumstances, to get the railway back up and running and we would like to thank passengers and train operators for bearing with us during this time.”

During the four weeks to February 2, performance figures for Greater Anglia fell significantly – from an average of just over 92% of trains arriving on time to just over 86% running to timetable.

A spokesman for Greater Anglia said the performance had since improved again, and the train operator would continue to work with Network Rail to try to eliminate problems as much as possible.

“Over the last 12 months, the performance figures remain the best this franchise has seen since it was created in its current form in 2004,” he added.

Comments have been disabled on this article.

The man arrested by police over a suspected murder in Bury St Edmunds on Thursday has been charged this evening.

Suffolk police have this evening confirmed that a man involved in a serious crash on the A11 at Barton Mills has died.

Claydon High School has been recognised for its sporting prowess by achieving the School Games Mark silver award.

Two junctions on the A12 near Kelvedon in Essex will be closed for three nights this week as bridge repair works continue.

Firefighters have been called to tackle a pile of wood and barn alight at a farm in Harleston this evening.

One of the biggest dates in Felixstowe’s summer calendar of events got off to a sun drenched start on the seaside this afternoon.

It’s the start of the school summer holidays, six weeks that are a time of both joy and pain for parents across the nation, Sheena Grant writes.

Most read

Eating Out in the Broads

cover

Click here to view
the Eating Out
supplement

View

Visit the Broads

cover

Click here to view
the Visit the Broads
supplement

View

Show Job Lists

Newsletter Sign Up

Sign up to the following newsletters:

Sign up to receive our regular email newsletter
MyDate24 MyPhotos24