Partly Cloudy

Partly Cloudy

max temp: 10°C

min temp: 5°C

ESTD 1874 Search

Suffolk/Essex: NHS staff survey results show one in five feel they’re bullied

11:00 20 May 2014

Colchester General Hospital

Colchester General Hospital

Less than half of staff at two hospitals in Suffolk and north Essex are confident about actions being taken against whistleblowing concerns, according to a survey.

shares

The 2013 NHS staff survey has revealed variations in the quality and safety culture of hospitals with 48% of staff at Ipswich Hospital and Colchester Hospital University NHS Foundation Trust least confident in relation to whistleblowing while 56% at West Suffolk Hospital were most confident. The national average is 53%.

At West Suffolk Hospital, 86% of staff were satisfied with the quality of care they provide, 81% at Ipswich Hospital and 77% at Colchester Hospital compared to 84% nationally. In relation to staff experiencing bullying or harassment from managers and colleagues, the survey showed 21% at West Suffolk Hospital, 26% at Colchester Hospital and 30% at Ipswich Hospital. The national average stands at 24%.

Karen Webb, Royal College of Nursing for the Eastern region which looked at the findings, said: “It is shocking that one in five staff say they experience bullying or harassment from their managers or other colleagues. There is still far too much bullying and harassment of staff and it is imperative that changes. Staff who are treated well deliver better care.”

A Colchester Hospital University Foundation NHS Trust spokesman said the survey showed an “improving position” overall from 2012, but the bullying and harassment results, and staff satisfaction with quality of care were “disappointing”.

A number of actions are being taken to make improvements such as a review of policies on tackling bullying and harassment and the launch of a confidential anonymous Raising Concerns helpline.

Chief executive Kim Hodgson said: “Everyone has a right to be treated with dignity and respect at work. Bullying or harassment at this trust shall not be tolerated. Everyone who works for us should always consider whether their actions and behaviour are appropriate in the workplace.

“Managers in particular must ensure that their actions and inactions could not be misconstrued to be bullying or harassment when dealing with an employee.”

Ipswich Hospital chief executive Nick Hulme welcomed the results and said the hospital is working with staff to encourage concerns to be raised, set out the confidentiality and support given to anyone who raises a concern and work with staff representatives to significantly reduce staff experience of bullying or harassment.

Jan Bloomfield, West Suffolk Hospital’s director of workforce, said the results were very positive for the hospital.

She added: “We were especially pleased so many staff were satisfied with the quality of patient care they are able to provide and feel confident action will be taken if concerns are raised. This is a key area for us, as our aim is to promote a culture of openness and transparency where colleagues are able to raise potential issues without any fear of reprisal. We have continued our dialogue with staff since receiving these results, and have strengthened our whistleblowing policy as a result of the feedback.”

shares

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

The White Horse pub in Sudbury is selling Zebra, Camel and Bison at its special steak night

While squirrel has been popping up on the menu of adventurous restaurants across Suffolk in recent months, it appears that the people of Sudbury have even more exotic tastes.

Sam Smith

Tickets for Sam Smith’s highly-anticipated show at Thetford Forest sold out in less than three quarters of an hour today.

The MSC Oscar en route in the North Sea to its next port of call.

Hundreds of ship-spotters are expected to line the shore as the Port of Felixstowe welcomes the world’s largest container ship on Monday – just two months after the last holder of the title sailed into the harbour.

Tawny owl

Two men who were suspected by police of being responsible for the illegal trapping and killing of a tawny owl in west Suffolk will not be charged.

The Causeway in Hitcham

Hundreds of pounds in cash and jewellery were stolen from a home in Hitcham.

Temporary chief constable Gareth Wilson and police and crime commissioner Tim Passmore

Suffolk Constabulary is pledging to support a national campaign aimed at promoting trust, integration and cohesion within communities.

Mariusz Kuliga, 21, wanted by the Met as part of Operation Sunfire 4

A man wanted by Polish authorities in connection with five armed robberies could be in Essex.

Staff at work in the control room at Sizewell A - it has now been closed down after 50 years of operation.

For the first time in half a century, the main control room at a Suffolk nuclear power station which has generated enough electricity to boil a trillion kettles has fallen silent.

GV - Ipswich Crown Court

A 74-year-old Suffolk man has been cleared of seven child sex offences by a jury which failed to reach verdicts on seven other charges.

The scene of a one car collision with a tree on Ashbocking Road near Henley.

Police have found a man who had gone missing after a road traffic collision between a car and a tree in Ashbocking Road, Henley on Thursday night.

Most read

Most commented

Topic pages