Rain

Rain

max temp: 15°C

min temp: 4°C

ESTD 1874 Search

Suffolk/Essex: NHS staff survey results show one in five feel they’re bullied

11:00 20 May 2014

Colchester General Hospital

Colchester General Hospital

Less than half of staff at two hospitals in Suffolk and north Essex are confident about actions being taken against whistleblowing concerns, according to a survey.

shares

The 2013 NHS staff survey has revealed variations in the quality and safety culture of hospitals with 48% of staff at Ipswich Hospital and Colchester Hospital University NHS Foundation Trust least confident in relation to whistleblowing while 56% at West Suffolk Hospital were most confident. The national average is 53%.

At West Suffolk Hospital, 86% of staff were satisfied with the quality of care they provide, 81% at Ipswich Hospital and 77% at Colchester Hospital compared to 84% nationally. In relation to staff experiencing bullying or harassment from managers and colleagues, the survey showed 21% at West Suffolk Hospital, 26% at Colchester Hospital and 30% at Ipswich Hospital. The national average stands at 24%.

Karen Webb, Royal College of Nursing for the Eastern region which looked at the findings, said: “It is shocking that one in five staff say they experience bullying or harassment from their managers or other colleagues. There is still far too much bullying and harassment of staff and it is imperative that changes. Staff who are treated well deliver better care.”

A Colchester Hospital University Foundation NHS Trust spokesman said the survey showed an “improving position” overall from 2012, but the bullying and harassment results, and staff satisfaction with quality of care were “disappointing”.

A number of actions are being taken to make improvements such as a review of policies on tackling bullying and harassment and the launch of a confidential anonymous Raising Concerns helpline.

Chief executive Kim Hodgson said: “Everyone has a right to be treated with dignity and respect at work. Bullying or harassment at this trust shall not be tolerated. Everyone who works for us should always consider whether their actions and behaviour are appropriate in the workplace.

“Managers in particular must ensure that their actions and inactions could not be misconstrued to be bullying or harassment when dealing with an employee.”

Ipswich Hospital chief executive Nick Hulme welcomed the results and said the hospital is working with staff to encourage concerns to be raised, set out the confidentiality and support given to anyone who raises a concern and work with staff representatives to significantly reduce staff experience of bullying or harassment.

Jan Bloomfield, West Suffolk Hospital’s director of workforce, said the results were very positive for the hospital.

She added: “We were especially pleased so many staff were satisfied with the quality of patient care they are able to provide and feel confident action will be taken if concerns are raised. This is a key area for us, as our aim is to promote a culture of openness and transparency where colleagues are able to raise potential issues without any fear of reprisal. We have continued our dialogue with staff since receiving these results, and have strengthened our whistleblowing policy as a result of the feedback.”

shares

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Two teenagers have been arrested following the death of a 14 year old boy after an incident at an address in Thurston.

A peaceful Suffolk village is tonight in shock after the death of a 14-year-old boy from gunshot wounds.

Waveney River Centre.

A seven-year-old girl has died after being pulled unconscious from a swimming pool near Beccles.

The A1092 through Clare is closed due to a road traffic accident.

Police were called at 3.35pm today to attend a serious road traffic collision in Clare.

Knight Owl ridden by George Wood (centre) gets the better of Examiner ridden by Oisin Murphy (right) to win The Suffolk Stakes Race run during QIPCO 2000 Guineas Day of the QIPCO Guineas Festival at Newmarket Racecourse. Julian Herbert/PA Wire

Newmarket celebrated 350 years of world-class horse racing this weekend – and ushered in the anniversary with a Spitfire display.

Entrants set off in last year's Rotary Club of Felixstowe fun run on the resort's seafront.

After a warm and fairly dry weekend, Bank Holiday Monday is set to get off to a dry start in Suffolk but turn wet and blowy by the afternoon.

More than 600 vehicles - cars, buses, military vehicles and motorcycles - taking part in the 46th annual Ipswich to Felixstowe Historic Vehicle Run. Christchurch Park. Left to right, Ross and Stuart Holman.

Hundreds of car owners took advantage of one of the first good days of the year to take part in Sunday’s historic vehicle run from Ipswich to Felixstowe.

Norfolk Police. Photo: Steve Adams

Police were called to the scene of a three car crash on the A146, near the Morrisons roundabout, at around 11.24am.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View
HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Great British Life

Great British Life
MyDate24 MyPhotos24