Partly Cloudy

Partly Cloudy

max temp: 17°C

min temp: 13°C

ESTD 1874 Search

Suffolk/Essex: NHS staff survey results show one in five feel they’re bullied

11:00 20 May 2014

Colchester General Hospital

Colchester General Hospital

Less than half of staff at two hospitals in Suffolk and north Essex are confident about actions being taken against whistleblowing concerns, according to a survey.


The 2013 NHS staff survey has revealed variations in the quality and safety culture of hospitals with 48% of staff at Ipswich Hospital and Colchester Hospital University NHS Foundation Trust least confident in relation to whistleblowing while 56% at West Suffolk Hospital were most confident. The national average is 53%.

At West Suffolk Hospital, 86% of staff were satisfied with the quality of care they provide, 81% at Ipswich Hospital and 77% at Colchester Hospital compared to 84% nationally. In relation to staff experiencing bullying or harassment from managers and colleagues, the survey showed 21% at West Suffolk Hospital, 26% at Colchester Hospital and 30% at Ipswich Hospital. The national average stands at 24%.

Karen Webb, Royal College of Nursing for the Eastern region which looked at the findings, said: “It is shocking that one in five staff say they experience bullying or harassment from their managers or other colleagues. There is still far too much bullying and harassment of staff and it is imperative that changes. Staff who are treated well deliver better care.”

A Colchester Hospital University Foundation NHS Trust spokesman said the survey showed an “improving position” overall from 2012, but the bullying and harassment results, and staff satisfaction with quality of care were “disappointing”.

A number of actions are being taken to make improvements such as a review of policies on tackling bullying and harassment and the launch of a confidential anonymous Raising Concerns helpline.

Chief executive Kim Hodgson said: “Everyone has a right to be treated with dignity and respect at work. Bullying or harassment at this trust shall not be tolerated. Everyone who works for us should always consider whether their actions and behaviour are appropriate in the workplace.

“Managers in particular must ensure that their actions and inactions could not be misconstrued to be bullying or harassment when dealing with an employee.”

Ipswich Hospital chief executive Nick Hulme welcomed the results and said the hospital is working with staff to encourage concerns to be raised, set out the confidentiality and support given to anyone who raises a concern and work with staff representatives to significantly reduce staff experience of bullying or harassment.

Jan Bloomfield, West Suffolk Hospital’s director of workforce, said the results were very positive for the hospital.

She added: “We were especially pleased so many staff were satisfied with the quality of patient care they are able to provide and feel confident action will be taken if concerns are raised. This is a key area for us, as our aim is to promote a culture of openness and transparency where colleagues are able to raise potential issues without any fear of reprisal. We have continued our dialogue with staff since receiving these results, and have strengthened our whistleblowing policy as a result of the feedback.”



Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Motorists were sent on a diversion nearly 30miles (47.7km) long

We all bemoan the diversions which close the highways and byways of Suffolk when roadworks are set up.

The Orwell Bridge

There have been a number of crashes on the county’s roads this morning.

Mr Kathirithamby, the premises licence holder and director of KVS Food and Wine Ltd, in Bramford Road, was fined £803 and had his personal licence revoked after pleading guilty to selling alcohol to  children

An Ipswich man has pleaded guilty to selling alcohol to children from his shop.

Campaigners have been calling for a by-pass for decades.

Local councils are to spend £500,000 in a bid to kick-start proposals for a four villages’ by-pass – a move that could see the road opened by 2021.

The homeless in Ipswich tuck in to a hot meal at the Ipswich Winter Night Shelter. Photograph Simon Parker

The Ipswich Winter Night Shelter has launched a drive for volunteers ahead of opening its doors on December 2.

The Northgate High School team competing at a regional heat in Ford Dunton

Northgate High School pupils are preparing for a grand prix experience as they compete in the finals of the Greenpower International Kit Car competition.

Work is being stepped up at hospitals in Suffolk and north Essex to deal with “bed blocking” after new figures revealed more than 38,000 “bed days” have been lost because of the issue since 2012.

Ipswich Crown Court.

A Suffolk man who sexually assaulted two schoolgirls has been jailed for 10 and a half years.

Gold cross pendants stolen in burglary in Inglis Road, Colchester, made from the wedding rings of the victim's late parents

Detectives want to find stolen four gold cross pendants made from the wedding rings worn by the victim’s late parents.

Paul Clement, chief executive of Ipswich Central

A major conference aimed at pushing ahead with dramatic changes to Ipswich town centre is to be held at the end of this month.

Most read

Most commented

Topic pages