Overcast

Overcast

max temp: 9°C

min temp: 5°C

ESTD 1874 Search

Suffolk/Essex: NHS staff survey results show one in five feel they’re bullied

11:00 20 May 2014

Colchester General Hospital

Colchester General Hospital

Less than half of staff at two hospitals in Suffolk and north Essex are confident about actions being taken against whistleblowing concerns, according to a survey.

shares

The 2013 NHS staff survey has revealed variations in the quality and safety culture of hospitals with 48% of staff at Ipswich Hospital and Colchester Hospital University NHS Foundation Trust least confident in relation to whistleblowing while 56% at West Suffolk Hospital were most confident. The national average is 53%.

At West Suffolk Hospital, 86% of staff were satisfied with the quality of care they provide, 81% at Ipswich Hospital and 77% at Colchester Hospital compared to 84% nationally. In relation to staff experiencing bullying or harassment from managers and colleagues, the survey showed 21% at West Suffolk Hospital, 26% at Colchester Hospital and 30% at Ipswich Hospital. The national average stands at 24%.

Karen Webb, Royal College of Nursing for the Eastern region which looked at the findings, said: “It is shocking that one in five staff say they experience bullying or harassment from their managers or other colleagues. There is still far too much bullying and harassment of staff and it is imperative that changes. Staff who are treated well deliver better care.”

A Colchester Hospital University Foundation NHS Trust spokesman said the survey showed an “improving position” overall from 2012, but the bullying and harassment results, and staff satisfaction with quality of care were “disappointing”.

A number of actions are being taken to make improvements such as a review of policies on tackling bullying and harassment and the launch of a confidential anonymous Raising Concerns helpline.

Chief executive Kim Hodgson said: “Everyone has a right to be treated with dignity and respect at work. Bullying or harassment at this trust shall not be tolerated. Everyone who works for us should always consider whether their actions and behaviour are appropriate in the workplace.

“Managers in particular must ensure that their actions and inactions could not be misconstrued to be bullying or harassment when dealing with an employee.”

Ipswich Hospital chief executive Nick Hulme welcomed the results and said the hospital is working with staff to encourage concerns to be raised, set out the confidentiality and support given to anyone who raises a concern and work with staff representatives to significantly reduce staff experience of bullying or harassment.

Jan Bloomfield, West Suffolk Hospital’s director of workforce, said the results were very positive for the hospital.

She added: “We were especially pleased so many staff were satisfied with the quality of patient care they are able to provide and feel confident action will be taken if concerns are raised. This is a key area for us, as our aim is to promote a culture of openness and transparency where colleagues are able to raise potential issues without any fear of reprisal. We have continued our dialogue with staff since receiving these results, and have strengthened our whistleblowing policy as a result of the feedback.”

shares

0 comments

Welcome , please leave your message below.

Optional - JPG files only
Optional - MP3 files only
Optional - 3GP, AVI, MOV, MPG or WMV files
Comments

Please log in to leave a comment and share your views with other East Anglian Daily Times visitors.

We enable people to post comments with the aim of encouraging open debate.

Only people who register and sign up to our terms and conditions can post comments. These terms and conditions explain our house rules and legal guidelines.

Comments are not edited by East Anglian Daily Times staff prior to publication but may be automatically filtered.

If you have a complaint about a comment please contact us by clicking on the Report This Comment button next to the comment.

Not a member yet?

Register to create your own unique East Anglian Daily Times account for free.

Signing up is free, quick and easy and offers you the chance to add comments, personalise the site with local information picked just for you, and more.

Sign up now

Strawberry Stores in Sudbury was hit by an armed robber

An 18-year-old man was arrested in Sudbury following an armed robbery at a convenience store in the town this afternoon.

The land on Church Lane, Claydon.

Proposals for a travellers’ site to the edge of a Suffolk village have been refused by the planning authority.

Essex Police escort a delegation from the Saudi embassy during a visit to Salary Brook in Greenstead, Colchester, to see the scene where Nahid Almanea was killed last June.

Detectives investigating the murder of Nahid Almanea met with officials from the Kingdom Saudi Arabia (KSA) in Colchester today.

Shirley Ison may have made a fatal error which caused her car to collide with a tree

Driver error is believed to be the cause of a road accident in which a woman was killed, it was ruled this week.

Easter fun at Kesgrave Library. Tabitha and Sebastion Degiorgio.

Eggs – chocolate and real ones – were on everyone’s minds as a library held a family event to mark the Easter season.

Extra trains for ITFC Fans

Extra train services have been arranged for Ipswich Town fans on Good Friday.

Hagon pleaded guilty to a charge of causing serious injury by dangerous driving and was sentenced at Chelmsford Crown Court on Tuesday, March 31 to two years and eight months imprisonment and disqualified from driving for five years, after which he must take an extended test, Essex Police said.

A driver has been jailed for two years and eight months following a serious collision in High Garrett, near Braintree.

Planners have refused homes on vacant land at Felixstowe's Haven Exchange site.

Proposals for 61 homes near the Port of Felixstowe have been refused because of the need to keep as much employment land available as possible.

Chelmsford Crown Court

A woman has been left permanently disabled after a driver who had taken a cocktail of drink and drugs smashed into her car.

Ian (L to R) and Debbi Tayler along with Tim Cocker standing with the rubbish they have collected from alongside the A12 in Stratford St Andrew

Littering motorists have been criticised for their “thoughtless” behaviour after a dozen large bin bags of rubbish – including a pair of pants – were collected from the roadside.

Most read

Most commented

Topic pages