Rain

Rain

max temp: 11°C

min temp: 6°C

ESTD 1874 Search

Suffolk: Survey reveals mental health service workers do not feel safe

17:50 04 February 2014

Andrew Hopkins, interim chief executive of Norfolk and Suffolk NHS Foundation Trust

Andrew Hopkins, interim chief executive of Norfolk and Suffolk NHS Foundation Trust

Archant

The majority of workers at Norfolk and Suffolk NHS Foundation Trust (NSFT) claim staffing levels since the redesign do not provide a safe service, according to a survey.

The findings, from a survey of Unison members, claim the impact of service change is leading to poor outcomes for those who rely on NSFT services and has had a “devastating impact” on staff morale.

NSFT was formed in January 2012 after Suffolk Mental Health Partnership NHS and Norfolk and Waveney Mental Health NHS Foundation Trust merged.

The results have left Unison to raise a formal grievance with NSFT, which provides mental health services across the two counties, on behalf of its members and have called on the service to call an immediate halt to its reorganisation.

A total of 81% reported staffing levels following the redesign do not provide a safe service, 86% say they are not providing a good quality service and 54% report feeling unsafe at work. While 56% have considered whistle-blowing and 42% have reported clinical concerns.

The union has grave safety concerns regarding the ongoing implementation of the service strategy with grievances over unsafe staffing levels, unmanageable workloads and a failure by management to act on concerns raised repeatedly by staff about the impact on quality and safety of services of the current service changes.

Emma Corlett, NSFT branch of Unison spokeswoman, said: “Our members have been raising escalating concerns over a number of months about the impact of the service reorganisation, which the NSFT board have consistently failed to address.

“Things are now at such a critical point, that immediate action needs to be taken to address current risks to the safety and quality of patient care.

“Why is that everyone can see the crisis we are in, apart from the people who are paid to take responsibility?”

Andrew Hopkins, acting chief executive of NSFT, said the grievance letter from Unison “came as a surprise” as the trust has worked with the union over the past two years on the service strategy.

“We acknowledge that there are areas of improvement to be made but are disappointed that they have resorted to this approach, rather than engage in discussions with the management of the trust,” he added. “We reject any suggestion that the services we provide are unsafe. We have recently been subject to a review on the risks to quality of our services by KPMG on behalf of Monitor and the Care Quality Commission has completed inspections of a number of our inpatient and community services.

“While some concerns have been highlighted, which the trust is addressing, these reviews do not paint the picture that Unison is presenting.

“We will carefully consider the points that Unison has raised and will respond in due course.”

0 comments

Ipswich Basketball

Ipswich Basketball head coach Nick Drane has criticised the decision to deny the sport any funding for the Tokyo Olympics, saying it feels like “no-one cares”.

The Old Mill House, Saxtead

A Suffolk heritage charity has called on developers to rethink plans for three new homes to be built behind a 17th village century pub.

Fundraisers in varying guises of Dr Who handover the £2,083.54 raised after they manned a stall at Bury’s Christmas Fayre to St Nicholas Hospice Care

A Tardis, a Dalek, Davros and a bunch of Time Lords helped a group of die-hard Doctor Who fans to collect more than £2,000 for charity.

The RSPCA centre in Martlesham is appealing to animal lovers to consider adopting a new pet

The RSPCA are appealing for animal lovers to come forward and adopt some of the cute creatures they are looking to rehome.

Staff at Allonsfield House care home dressed as Land Girls for the event

Care home residents were taken back to 1940s Suffolk complete with wartime rations, air raid sirens and dances to Vera Lynn.

A man is due to appear at court charged with rape and robbery.

A 21-year-old man charged with rape and robbery has been remanded in custody.

Ipswich Crown Court

A trainee plumber has been cleared of wounding an Essex soldier who underwent surgery after he suffered a fractured cheekbone in an alleged late-night attack in Colchester.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24