Partly Cloudy

Partly Cloudy

max temp: 11°C

min temp: 5°C

ESTD 1874 Search

Suffolk/UK: Rail bosses warned after winter problems cause havoc for travellers

12:10 21 February 2013

Greater Anglia InterCity train

Greater Anglia InterCity train

Archant © 2012

NETWORK Rail failed to live up to the promises it made during the run-up to winter – that’s the bleak verdict of the government’s Office of Rail Regulation.

shares

The latest report from the ORR found that in most of the country Network Rail’s preparations for winter appeared robust heading towards the end of 2012.

But the arrival of the heavy rain over Christmas and bad weather in January left the rail company struggling.

In this region, Greater Anglia’s performance figures dipped significantly during January – largely caused by infrastructure issues like signal failures and over-running engineering work.

Richard Price, ORR chief executive, said: “Network Rail’s operational performance on parts of Britain’s rail network has been poor over recent months.

“ORR is concerned that the company is losing touch with key performance targets as passengers again suffered poor performance during challenging weather conditions.

“We are absolutely determined to see the resilience of Britain’s railways improve, especially in bad weather.

“The strong performance of the railways in Scotland – supported by excellent collaboration and planning between Network Rail and train operators – shows that our railways can deliver when conditions get tough.”

Network Rail chief executive David Higgins said: “We recognise that this has been a difficult period for passengers, with disruption on many lines due to extreme weather.

“Our staff worked tirelessly, often in difficult circumstances, to get the railway back up and running and we would like to thank passengers and train operators for bearing with us during this time.”

During the four weeks to February 2, performance figures for Greater Anglia fell significantly – from an average of just over 92% of trains arriving on time to just over 86% running to timetable.

A spokesman for Greater Anglia said the performance had since improved again, and the train operator would continue to work with Network Rail to try to eliminate problems as much as possible.

“Over the last 12 months, the performance figures remain the best this franchise has seen since it was created in its current form in 2004,” he added.

shares

3 comments

  • 'Office of Rail Regulation' ? We have already 'OFF COM', OFF WAT, OFF UTIL, Now we have 'OFF THE RAILS' All useless. toothless government dept's ! Trouble with mass PRIVATISATION is at the end of the day NO ONE is accountable or responsible for anything other than making a PROFIT for the wealthy TORY shareholders !

    Report this comment

    freedomf

    Thursday, February 21, 2013

  • Define on time.In Japan the bullet train normally runs within 1 second of arrival time per year.I believe that Greater Anglia call on time arriving within a certain amount of minutes (believe up to 8) of arrival time.Next time the government sells the franchise suggest the Japanese are the preferred bidders.The only good thing about the appalling train service to London from East Anglia is it keeps the house prices relatively cheap!

    Report this comment

    sistheswan

    Thursday, February 21, 2013

  • What do they mean by "extreme weather"? In the Anglia region we have had (and still have) something called "winter". There has been nothing exceptional about it. Yes it has been very wet but that has not disrupted our railways locally. What has disrupted our railways locally has been sloppy management on behalf of both Network Rail and Greater Anglia. In this region we are burdened with this double level of shoddy management.

    Report this comment

    John Alborough

    Thursday, February 21, 2013

The views expressed in the above comments do not necessarily reflect the views of this site

Thatch Fire in Thorndon

A 300-year-old thatched cottage in Thorndon, near Eye, was saved after the quick efforts of a homeowner and neighbour who helped contain the spread of a blaze before firefighters arrived.

The fire service and police at the scene of a fire on Oulton Road North.

Picture: James Bass

An elderly man has died and another man was injured following a fire at a home in Oulton.

Dee Culley had help from her 10 year-old daughter Trinity, who had watched a birthing programme on tv, when she unexpectedly had her waters break and gave birth to Jasmin on March 31.

A nine-year-old girl helped her mum deliver her baby sister after watching TV programme One Born Every Minute.

Gorleston Beach

A man who suffered a cardiac arrest on Gorleston Beach this afternoon has been taken to hospital in a life-threatening condition.

Colchester market manager Emma Powell, Town Crier Robert Needham, Cllr Anne Turrell, Mayor John Elliott, Mayoress Janet Elliott, Roman Centurion David Carter and President of the National Market Traders Federation visited stall holders at the launch of Colchester's new market on Saturday, 18 April.

Colchester’s new Charter Market was officially launched yesterday with a day of celebration.

House burglary in Colchester

A laptop and camera have been stolen during a house burglary in Colchester on Friday night.

Damage is caused to a parked car in Colchester.

It is believed damage caused to a parked car in Colchester was by a vehicle which did not stop.

Woman arrested over Leiston stabbings

A teenager has been arrested in connection with the stabbing of two men in Leiston on Friday night.

Race for Life fundraise with a Zumba flash mob in the Ipswich Cornhill on Sunday, 19 April.

Around 50 impromptu dancers wowed crowds on Ipswich’s Cornhill with their Zumba moves yesterday afternoon.

Solar farm. Library image.

A proposed solar park in Wix has been tipped for approval by council planning officers.

Most read

Most commented

Topic pages