Sunny

Sunny

max temp: 1°C

min temp: -0°C

ESTD 1874 Search

Woodbridge: Owner of the Tea Hut calls for large hole outside her business to be filled in

15:00 30 January 2013

Penny Bishopp from the Tea Hut in Woodbridge says she has lost thousands of pounds worth of business because of a hole dug by Anglian Water in July.

Penny Bishopp from the Tea Hut in Woodbridge says she has lost thousands of pounds worth of business because of a hole dug by Anglian Water in July.

Archant

A CAFE owner is in dispute with utility bosses over work she claims is costing her business thousands of pounds.

Penny Bishopp, of the Tea Hut, which is on the river wall at Woodbridge, contacted Anglian Water in July last year after noticing a leak just outside her premises and close to the nearby Deben Yacht Club. Engineers were sent to investigate and dug a hole to try to locate the problem. However Miss Bishopp said the void is yet to be filled and is driving customers away.

A spokesman for Anglian Water said the work was carried out as a “gesture of goodwill” and the repair was not their responsibility because it was a private pipe belonging to Miss Bishopp and the yacht club.

But Miss Bishopp said: “The hole has been outside my premises since September. It is gushing out water into my front garden. Anglian Water has left an eyesore.

“They decided to dig the hole during one of the busiest times of the year. I’ve lost thousands in turnover due to it. People just won’t come through the mud.

“The hole is right by the public walkway for the river wall. It looks shocking and I’m sure there must be a health and safety issue. I’d just like something to be done about it.

“I don’t understand how they can dig a giant hole and then just leave it.”

Since contacting the EADT, bosses from Anglian Water have been in touch with Miss Bishopp and said they hoped to visit the premises by Friday to tidy up the area and make sure the hole is safe – although it will not be filled in.

A spokesman said they investigated the problem as a “gesture of goodwill” but the pipe was the responsibility of Miss Bishopp and the yacht club as it was on their property.

“We apologise for any confusion,” he said. “As a gesture of goodwill we made an attempt to fix the problem but as we investigated further it became apparent that the supply pipe was buried considerably deeper than we might expect.

“It started to become a bigger job and – as is standard procedure – we took a step back and advised the customer they would have to get someone to fix it. The reason the hole is still there is purely to try and save money for the people who do the repair. We left it open so the contractors could do the job, patch it up and go. We met with Miss Bishopp in December to talk through the issues and pointed out what we had done.”

0 comments

One of the East of England Ambulance Service NHS Trust's new ambulances, based on the Mercedes-Benz Sprinter 519 CDI model from Orwell Truck & Van.

Police, fire and ambulance crews are at the scene of a crash on the A140 in Suffolk this morning.

Felixstowe dock. Image: Matthew Clarke

One person, thought to be a crewman of a ship has died after steam built up in the boiler room of the Manhattan Bridge container vessel as it was docking at Felixstowe port last night – causing an “explosion”.

Shaun with Simon Milton (left) and Mick McCarthy.

Just months after former Suffolk footballer Shaun Whiter was left for dead after a horrific hit and run accident, he is set to take on a 150-mile cycling challenge.

Cathy Ryan will be running 3 marathons in 3 countries to raise money. She trains alongside her dog Bess.
Byline: Sonya Duncan
Copyright: Archant 2017

For many people, running a marathon is a once-in-a-lifetime achievement.

Knives collected from the Bin a Blade amnesty bins.

The number of people caught carrying a bladed weapon in Suffolk has risen to its highest level for six years.

Police sealed off Stone Street in Crowfield during the incident.

A 42-year-old man arrested following a two-day stand-off with police has been released on bail and will be taken into the care of health professionals.

The sunrise over Borley Green. Picture: Pamela Bidwell

The morning skies have been putting on a striking show of colour and light over Suffolk this week.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24