Sunny

Sunny

max temp: 24°C

min temp: 14°C

ESTD 1874 Search

Woodbridge: Owner of the Tea Hut calls for large hole outside her business to be filled in

15:00 30 January 2013

Penny Bishopp from the Tea Hut in Woodbridge says she has lost thousands of pounds worth of business because of a hole dug by Anglian Water in July.

Penny Bishopp from the Tea Hut in Woodbridge says she has lost thousands of pounds worth of business because of a hole dug by Anglian Water in July.

Archant

A CAFE owner is in dispute with utility bosses over work she claims is costing her business thousands of pounds.

Penny Bishopp, of the Tea Hut, which is on the river wall at Woodbridge, contacted Anglian Water in July last year after noticing a leak just outside her premises and close to the nearby Deben Yacht Club. Engineers were sent to investigate and dug a hole to try to locate the problem. However Miss Bishopp said the void is yet to be filled and is driving customers away.

A spokesman for Anglian Water said the work was carried out as a “gesture of goodwill” and the repair was not their responsibility because it was a private pipe belonging to Miss Bishopp and the yacht club.

But Miss Bishopp said: “The hole has been outside my premises since September. It is gushing out water into my front garden. Anglian Water has left an eyesore.

“They decided to dig the hole during one of the busiest times of the year. I’ve lost thousands in turnover due to it. People just won’t come through the mud.

“The hole is right by the public walkway for the river wall. It looks shocking and I’m sure there must be a health and safety issue. I’d just like something to be done about it.

“I don’t understand how they can dig a giant hole and then just leave it.”

Since contacting the EADT, bosses from Anglian Water have been in touch with Miss Bishopp and said they hoped to visit the premises by Friday to tidy up the area and make sure the hole is safe – although it will not be filled in.

A spokesman said they investigated the problem as a “gesture of goodwill” but the pipe was the responsibility of Miss Bishopp and the yacht club as it was on their property.

“We apologise for any confusion,” he said. “As a gesture of goodwill we made an attempt to fix the problem but as we investigated further it became apparent that the supply pipe was buried considerably deeper than we might expect.

“It started to become a bigger job and – as is standard procedure – we took a step back and advised the customer they would have to get someone to fix it. The reason the hole is still there is purely to try and save money for the people who do the repair. We left it open so the contractors could do the job, patch it up and go. We met with Miss Bishopp in December to talk through the issues and pointed out what we had done.”

0 comments

An East of England Ambulance Trust ambulance. Photograph Simon Parker

A car has overturned on Woodbridge Road close to Barclays Bank in Ipswich.

Suffolk and Norfolk police assistant chief constable Sarah Hamlin.

The assistant chief constable for Norfolk and Suffolk constabularies has announced her retirement in a series of Twitter posts which appear to criticise the police forces.

Drivers are being warned to leave early to avoid delays

Drivers in Chelmsford are being warned to expect delays around the Army and Navy roundabout after a collision damaged the traffic lights.

Norwich Crown Court

A former instructor for the Army Cadet Force has been jailed for sexually assaulting a teenage cadet on a training camp.

The Very Revd Martin Thrower

A senior Suffolk clergyman has been suspended by the Diocese of St Edmundsbury and Ipswich after being arrested by police on suspicion of voyeurism.

Arrests made

Police believe metal poles may have been used in an assault which left six men with head injuries at a fairground in Walton-on-the-Naze last night.

Tim Passmore

Suffolk’s Police and Crime Commissioner has said society needs to help a troubled young woman who continually threatens to jump off a bridge from the A14.

Most read

Great Days Out

cover

Click here to view
the Great Days Out
supplement

View

Most commented

HOT JOBS

Show Job Lists

Streetlife

Newsletter Sign Up

Sign up to the following newsletters:

MyDate24 MyPhotos24