Venue owner taking steps to reduce noise after complaints from neighbours
PUBLISHED: 05:30 19 August 2020 | UPDATED: 16:09 19 August 2020
The owner of a popular Suffolk venue has said he is taking steps to reduce noise from customers after complaints from neighbours.
Stuart Saunders, who owns the Riverside in Woodbridge, said he wanted to reassure residents living close to the venue after receiving noise complaints and concerns about licensing.
The Riverside’s restaurant was turned into a concept film bar, known as A Lister’s, which opened last month.
“We were getting a few complaints from residents about noise,” said Mr Saunders.
“I think they have got used to it being so quiet.”
Mr Saunders said the venue was licensed until 1am and could stay open later for a limited number of days a year.
He said that he believed some of the complaints came from the fact that more customers were sitting outside in the warm weather, while at the same time residents had their windows open.
He also attributed some of the noise to those sitting outside the business while they waited for taxis from the nearby rank.
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Nevertheless, Mr Saunders and Andy Lister, who is running the A Listers bar at the Riverside, have made changes which they hope will make things easier for residents while also ensuring business can continue.
Customers now will not be able to enter the business after 11.30pm at the weekend with people being encouraged to move on around midnight, a full hour earlier than had been the case previously.
Mr Saunders said he hoped customers would respect those living close to the theatre and would do all he could to encourage this.
“When people leave we would like them to be a bit quieter,” said Mr Saunders.
Mr Saunders said he was aware that complaints had been made to East Suffolk Council.
East Suffolk Council declined to comment.
The complaints come as the future of the Riverside remains unclear with Mr Saunders last week saying that he feared the business could be a sinking ship.
He said that although the bar was doing good trade, film-goers had failed to return in sufficient numbers.
Mr Saunders said that showings with a capacity of 100 people were still only taking between 6 and 30 customers.
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