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Suffolk Business Awards: New award recognises Suffolk’s local heroes

PUBLISHED: 09:35 01 July 2020 | UPDATED: 09:35 01 July 2020

Scientists at Norwich Research Park   Picture: Tropic Biosciences

Scientists at Norwich Research Park Picture: Tropic Biosciences

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The Changing Lives Special Recognition Award is your chance to reward the businesses who made a difference during the Covid-19 response.

David Palfrey of Norwich Research Park   Picture: Joe LentonDavid Palfrey of Norwich Research Park Picture: Joe Lenton

There’s a new award in this year’s Suffolk Business Awards – and the winner will be decided in a new way. We’re asking readers to nominate and vote for those firms that have made a difference to their communities during the Covid-19 pandemic, by adapting to help the fight against the virus.

Once all the nominations have been received, there will be a public vote to select a short-list of four finalists for the expert judges to consider. The winner will receive the new Changing Lives Special Recognition Award, sponsored by Norwich Research Park.

“The Covid-19 pandemic was as devasting as it was unforeseen. But out of crisis emerged heroes. We quite rightly clapped the NHS and its key workers. And there are many others who have been selfless in the help they delivered to directly fight the coronavirus or provide support to the communities who struggled to get by,” says David Parfrey, executive chair of Norwich Research Park.

“Those people and organisations didn’t do it for recognition. They did because it was the right thing to do and they could do it. We should now take the time to look around our communities and say thank you to those people who stepped up to the plate to help others.”

Many businesses adapted to take on the pandemic - from introducing deliveries for vulnerable customers to producing PPE. Nominate them for the Changing Lives award   Picture: Getty Images/iStockphotoMany businesses adapted to take on the pandemic - from introducing deliveries for vulnerable customers to producing PPE. Nominate them for the Changing Lives award Picture: Getty Images/iStockphoto

And, it’s for this reason that the Special Recognition award has been introduced – and why it uses a public vote to find worthy candidates. The Suffolk Business Awards have never had an award determined quite like this before, but businesses have never faced conditions like this before. This new process not only reflects how they had to innovate in the face of Covid-19 but also the spirit of innovation at the heart of Norwich Research Park.

“To deal with the impact of Covid-19 we all had to think differently. Many bright people came forward with ideas to solve challenges. Innovation, collaboration and the ability to dare to think differently paid rewards and it showed that thinking differently should always be treasured and nurtured,” Mr Parfrey says.

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“Collaboration has been in the DNA of our Park since inception. It’s the way that scientists and researchers work best. And the Covid-19 crisis proved irrevocably that collaboration was key to meeting the challenges it presented,” he concludes. “Working together across organisations, geographies and disciplines is something dear to our hearts and it is what we believe should be embraced by all communities.”

Now we need to work with our readers to find those businesses making a difference in the pandemic. Please nominate those who’ve helped your community in the fight against Covid-19. Your contribution might win them the Changing Lives Special Recognition Award.

To nominate a business for the Changing Lives Special Recognition Award, click here.

Changing lives: the sponsor

Norwich Research Park is home to a wealth of world-leading research. Its 3,000 scientists and clinicians work in some of the areas of greatest importance to society today. It has a unique mix that blends a major university teaching hospital with a leading university and internationally important research institutes that enables people to gain new knowledge of soil, plants, therapeutics and diagnostics, food, nutrition, climate change, health and healthy ageing, all underpinned by world-leading genomics.

From the soil to our health, our Vision is to change lives and rethink society through pioneering research and innovation, reframing the future of research and delivering regional growth.


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A Suffolk safari organiser is back on the trail after lockdown. Philip Charles returned from six years working as a bear guide and researcher in British Columbia in Canada to set up Spirit of Suffolk in his home county. But the newly-formed business took a temporary hit when the coronavirus crisis struck. As well as safaris, Phil also runs photography workshops, and produces prints and home-made short books. He is a lecturer at Suffolk New College, teaching wildlife and conservation-based modules on the Suffolk Rural campus in Otley. Through his business, he aims to build a conservation-based economy connecting visitors with Suffolk’s stunning countryside both digitally and physically through safaris and lectures. “I spend most of my time on safari in farmland habitat on the Shotley and Deben peninsulas,” he says. “This guiding season for Spirit of Suffolk started early March and I had several safari bookings as well as two photography workshops planned throughout March and April.” Philip was just one safari into the season – with one urban fox tour under his belt – with the business really taking off when lockdown measures were introduced on March 23, which meant he had to ditch his planned events. Lockdown hit him hard on a personal level too, he admits. “I always thought I would be able to head out to the countryside still, alone, and with caution. But as lockdown measures were introduced I realised this was not to be the case. “On a personal level this was deeply troubling as time spent in nature forms who I am as a person in both actions and spirit. “From a business perspective initially it felt shattering as I could not operate any of the core elements of the business, and to have started the season so spectacularly well with an amazing first safari and superb urban fox tour I really felt bad for the guests that had trips booked and were now not able to take them. “As a wildlife photographer but living in central Ipswich I also felt limited in what I could do photography-wise.” But he picked himself up and started working on his website and social media strategies. It was a “joy” to provide a vital connection with nature to people stuck at home, he said. “Early on in the lockdown I started a project called ‘On the Doorstep’ in which I would spend a little time each day stood on my doorstep and photograph the comings and goings of people.” The project now forms part of a cultural snapshot of Ipswich in 2020 collated by Suffolk Archives. He also used the downtime to create short books. The two titles – Suffolk Wildlife - A Photo Journey, and Spirit Bear - A True Story of Isolation and Survival – have been “very popular”, selling both in the UK and abroad. They even received an accolade from veteran environmentalist and wildlife broadcaster Sir David Attenborough who described them as “delightful”. He has two more planned – the first of which is Bears and Hares, which is set to be followed by a collection of photo stories from the doorstep project. As lockdown eased in early August he was able to resume his safaris, initially on a two-week trial basis. The pilot proved very successful and as a result he was able to begin booking events again. “Although we are nearing the quieter season I continue to take people out who are keen on enjoying the beauty of Suffolk and its wonderful wildlife and I am personally excited for the beauty and joys of autumn,” he says. “People often purchase the safaris as a gift for someone else and this continues to be popular, as a birthday present or Christmas present that can be redeemed at any point in the future.” From October, he is also planning to resume his one-day photography workshops. “I have always loved showing people the wonders of nature, whether that be a grizzly, a barn owl, killer whales or an urban fox. I think the lockdown period offered a different appreciation for the things around us and I am ever so excited to be with people again and to be showing them all the wonderful wildlife of my favourite spots in Suffolk.” He has had to adapt the tours to ensure safety, but the changes are subtle and don’t detract from the main goal - which is seeing nature, he says. “I now encourage the guest to bring along their own drink and snacks and to also bring their own pair of binoculars. We do wear face coverings while in the vehicle and with the windows open to ensure ventilation. Such changes have been well received by the safari guests and we continue to have some great wildlife viewing.” He’ll be “forever grateful” to his customers and guests for their support and understanding during the pandemic. “Recovery all depends on the current status of local restrictions and the virus itself. I am hoping that a vaccine can be in place as soon as possible. As a fledgling business I have felt a hit, although the sales of short books has helped.” But he remains “positive and optimistic”, he says. “The only way is up,” he says. His hope is that Spirit of Suffolk will become a well-known brand. “I have long term goals of buying woodland for conservation and wildlife viewing and also establishing a small lodge where I can accommodate guests for taking multi-day safaris and tours. “For now I am happy to take things slowly and cautiously, testing the waters in certain areas as I continue to grow the brand and products that I provide. “It is exciting. I am so deeply passionate about what I do that I know it will continue to be a success.” Suffolk’s wildlife in spotlight as safaris get back on track