Appeal after trolley rage incident
AN incident of 'trolley rage' at a superstore near Ipswich has left a woman bruised and shaken - and police appealing for witnesses.The woman was verbally abused, threatened and then grabbed on the arm with sufficient force to leave a bruise after she accidentally bumped into another woman with a trolley even though she apologised.
AN incident of 'trolley rage' at a superstore near Ipswich has left a woman bruised and shaken - and police appealing for witnesses.
The woman was verbally abused, threatened and then grabbed on the arm with sufficient force to leave a bruise after she accidentally bumped into another woman with a trolley even though she apologised.
The exchange took place at the Tesco store, Copdock, on Saturday afternoon which left the victim shaken and frightened.
The victim's attacker was described as a white woman, of medium build, about 5ft 3in tall, aged in her 60s with shoulder-length frizzy, blonde hair.
She wore a beige coat and had a young child with her.
A Tesco spokeswoman said the company had no record of the incident, which means it may have happened outside the store, possibly in the car park.
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She said such incidents were rare because the company made a great effort to ensure a comfortable, stress-free shopping environment. All security guards were given training in conflict resolution and management were trained in anger management as part of their customer services training.
She said staff would try to defuse conflict between customers but in the last resort would call the police.
Any one with any information should call Pc Gary Austin from Hadleigh police on 01473 613500.
