Bury St Edmunds: Awards for Shining Lights at West Suffolk Hospital

HEALTHCARE heroes and heroines at West Suffolk Hospital have been praised in the hospital trust’s annual Shining Lights awards.

Outstanding staff at the Bury St Edmunds hospital were presented with the special accolades at an official ceremony.

Porter Brian Rosenthal was given one of the prestigious honours for his first-class service with a smile.

Always helping patients to feel relaxed, Mr Rosenthal, who lives in Bury, was praised for being ready to help in a flash.

“It was a shock to win,” he said.

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“It shows people notice if you are cheerful.

“I always try to be positive with patients, as you never know what’s wrong.

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“If you can help and give them a laugh, it’s a bit of a pick-me-up.”

The Shining Lights awards honour those who go above and beyond the call of duty to deliver excellent services, treat people with respect and drive through innovations.

All of those receiving awards were nominated by colleagues.

Wendy Farrell was , handed an award for her care on ward F3, such as playing patients their favourite music and leaving small presents at the end of beds on Christmas Day.

Dr Vinod Shenoy was also given a prize for his enthusiasm, which has been an inspiration to his colleagues in the radiology department.

Rachel Spitzer, a Marie Curie discharge nurse at the hospital, was singled out for praise for her warmth and empathy to patients and their families. “I was really touched to win,” she said. “It was so nice to think someone had taken the time to nominate me. You feel that what you are doing is worthwhile and people appreciate it.”

Iwona Zielinska’s huge dedication and “can-do” attitude won her a Shining Light award, having won the respect and admiration of colleagues on ward F9.

Pat Power was recognised for having shown great initiative by developing “bizzie bags” to help relieve boredom and anxiety while children wait for appointments.

Andrew Fraser, a volunteer production manager at RWS FM 103.3, a community radio station based at West Suffolk Hospital, picked up a prize for his invaluable advice and specialist knowledge.

“I was quite bemused to win,” he said. “It’s quite nice to be recognised by the hospital. Everyone is so enthusiastic.”

The winners were presented with their well-earned awards in a ceremony in the hospital’s Time Out staff restaurant.

Roger Quince, trust chairman, said: “This year’s winners have shown tremendous dedication toward further improving services while ensuring our patients and visitors have the best possible experience.”

He added: “Chosen by their colleagues as worthy of recognition, they are excellent role models who deserve our congratulations.”

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