A charity which supports those in distress is encouraging people to contact them if they wish to after two fatal falls at a Bury St Edmunds car park.

Just two weeks after Long Melford butcher Oliver Ruse died at the scene of the Parkway multi-storey car park a woman fell to her death there on Friday. St Edmundsbury Borough Council, which owns the car park, will be carrying out a safety review at the site.

It has not yet been established why the unnamed woman fell, but following both incidents Jenny Vereker, director of the Bury branch of the Samaritans, is encouraging people to contact the charity if they wish to. “We listen, we are non-judgemental and people often find talking about things helps them. The contact number for our national helpline is 08457 90 90 90.”

She said the branch had discussed whether there was anything they could do following the latest death on Friday, but are yet to have formal talks with St Edmundsbury Borough Council. “We are in the process of setting up a conversation with the council,” she said. “On the railways there are often posters so maybe that might be a way forward.”

Alaric Pugh, borough cabinet member with responsibility for car parking, said he would welcome talks with the Samaritans and would be happy to discuss it with his colleagues this week.

The charity is open 24/7 and people’s calls are treated in absolute confidence. People can also pop into the office at 46 Well Street in Bury. That is generally open from noon to 9pm Monday to Saturday.