Boss of Newmarket call centre firm Factotum voted in as president of Suffolk Chamber

Graham Abbey speaking at the Suffolk Chamber of Commerce June Networking Lunch and AGM held at The H

Graham Abbey speaking at the Suffolk Chamber of Commerce June Networking Lunch and AGM held at The Hangar, Kesgrave Hall. - Credit: Archant

The boss of a call centre services business has become the new president of Suffolk Chamber,

Graham Abbey, of Factotum Ltd based in Newmarket and Leicester, takes over the reins from Sarah Howard MBE, who has reached the end of her three year term.

Mr Abbey was voted in at Monday’s 133rd annual general meeting, held at Milsoms Kesgrave Hall, Ipswich, which was attended by more than 100 members.

He thanked Ms Howard for her hard work and encouragement, and said she would be “a tough act to follow”.

“I’m thrilled to have become president as I am passionate about business in all its guises,” he said.


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To be successful firms needed to be profitable, to provide a safe and challenging environment for employees, and to act ethically. They also needed the right infrastructure, he said. The AGM also heard from guest speaker Erica Clegg of PR firm Spring.

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