Ipswich Building Society boss underlines commitment to high street presence as other banks close branches
- Credit: Archant
A building society boss based in Ipswich has underlined the business’s commitment to maintaining a high street presence.
Richard Norrington, chief executive of Ipswich Building Society, was responding to a report by consumer group Which? about bank branch closures.
Mr Norrington said the society’s customers valued a face-to-face, personal service, and the business was investing in its branch network with new and improved premises in Ipswich and Woodbridge.
“In the last year, 40% of our members visited one of our branches and we have seen an increase in membership this year from all age groups, with a range of savings requirements from instant access to long term bonds,” he said.
“I’m confident that physical banking will remain a key part of Ipswich Building Society’s platform as it helps us to offer choice and provides diversity in the financial services market.”