Ipswich Building Society boss underlines commitment to high street presence as other banks close branches

Richard Norrington, chief executive of Ipswich Building Society

Richard Norrington, chief executive of Ipswich Building Society - Credit: Archant

A building society boss based in Ipswich has underlined the business’s commitment to maintaining a high street presence.

Richard Norrington, chief executive of Ipswich Building Society, was responding to a report by consumer group Which? about bank branch closures.

Mr Norrington said the society’s customers valued a face-to-face, personal service, and the business was investing in its branch network with new and improved premises in Ipswich and Woodbridge.

“In the last year, 40% of our members visited one of our branches and we have seen an increase in membership this year from all age groups, with a range of savings requirements from instant access to long term bonds,” he said.

“I’m confident that physical banking will remain a key part of Ipswich Building Society’s platform as it helps us to offer choice and provides diversity in the financial services market.”