New-look Ipswich Cornhill Lloyds branch opened by ex-Ipswich Town manager George Burley

Lloyds Bank branch at Ipswich's Cornhill is officially opening following a facelift. Pictured is Geo

Lloyds Bank branch at Ipswich's Cornhill is officially opening following a facelift. Pictured is George Burley cutting the ribbon, along with bank manager Mark Burton, surrounded by previous managers at the bank. Picture: ROB NEGUS PHOTOGRAPHY - Credit: Rob Negus Photography.

Ex-Ipswich Town Football Club manager George Burley officially opened Lloyds’ new-look anchor branch in the town centre yesterday (Thursday, September 21).

Lloyds Bank branch at Ipswich's Cornhill is officially opening following a facelift. Pictured is Geo

Lloyds Bank branch at Ipswich's Cornhill is officially opening following a facelift. Pictured is George Burley and bank manager Mark Burton. Picture: ROB NEGUS PHOTOGRAPHY - Credit: Rob Negus Photography.

Lloyds Cornhill branch was given a makeover to give it a more contemporary feel and to break down barriers between customers and staff.

To celebrate the launch, the branch held a prize draw for its nationally-chosen charity, Mental Health UK, and bank staff were joined by about half a dozen former branch managers.

Branch manager Mark Burton said they were “really pleased” with the new look.

“The purpose of it is to adapt to a changing environment, particularly digitally,” he said. “We want to keep that human interaction. What we found was when we put an enquiry desk in it was a bit of a barrier.”


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The desk area has been removed, and bank staff now circulate with tablets, meaning that they can see more customers.

“We went live over a week ago and we are finding we are able to hep more customers more quickly and we have had some really positive responses,” said Mr Burton.

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In response to customer feedback cashpoints have been brought inside.

A draw was held and the winning entrant received a Lloyd the Bear cuddly toy.

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