Rail `Oscar’ award for London Liverpool Street station
- Credit: Archant
Commuters from Suffolk and Essex will benefit from further improvements at award-winning Liverpool Street station next year, it has been revealed.
Network Rail staff at the rail and tube hub have been celebrating after winning the Major Station of the Year award at the prestigious National Rail Awards.
This annual event recognises excellence in the rail industry and is regarded as the “Oscars” for those working in the sector. London Liverpool Street station was judged by an independent panel as an outstanding example of a station which is customer-friendly, has excellent retail facilities and helpful staff.
Network Rail’s station manager, Adrian Gogay said: “The entire team is delighted that our station has been recognised for delivering outstanding service to passengers who travel through Liverpool Street station.
“We manage one of the busiest stations in the country and want to ensure that all our passengers find it clean, bright and welcoming and have clear journey information with friendly staff on hand to help. That takes a lot of time, energy, effort and commitment, so it is very rewarding when that is recognised.”
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What’s more, a project is now underway to build a new and improved ticket office and waiting room, improved toilet facilities and new retail units at the station, which are set to open next year.
The current ticket office is set to be relocated to platform 10 and this space will then be converted into a new café and retail area on the main concourse and at street level, providing a better mix of retail and food and drink services for passengers.
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