Southwold: New home for holiday lets firm Heritage Hideaways
- Credit: Archant
Suffolk-based holiday lets business Heritage Hideaways has relocated to Southwold.
The firm has moved to offices in Pinkneys Lane, Southwold, after five successful years in Wangford, as part of a drive to become a major player in the holiday cottage letting market in Suffolk and Norfolk which also saw the opening of an office in Aldeburgh High Street earlier this year.
“Having a high-street presence is important for a business like ours,” said director Marion Anthony. “It allows us to meet directly with our cottage guests and to show current and potential owners that we are on the scene, which fits in with our ethos of providing a more personal approach to holiday letting.”
Heritage Hideaway owners Philip and Marion Anthony were brought up in East Anglia and despite living in exotic parts of the world and later in London, have always returned to their roots.
“We have experienced some wonderful holidays during our travels and enjoyed meeting lots of different people, so to be able to combine these elements in a part of the country we feel so passionate about in a business is a bonus,” says Marion. “We are confident we can provide a wonderful holiday for all our guests, the only thing we can’t guarantee is the weather!”
Heritage Hideaways prides itself on the intimate knowledge it has of all the properties on its books and, over the 12 years it has been in existence, they have built good relationships with their owners, some of whom have been with them since inception in 2000. They also have a good network of tradespeople which ensures that there is always someone available should any concerns need to be resolved.
Marion’s background in garden design and her own experience of kitting out a number of holiday cottages means she is well versed in understanding what makes a good holiday let. At the same time she is acutely aware that owning a holiday home can be a large investment and budgets are often limited when it comes to furnishing a property. “I work closely with my owners to help them develop a lovely home,” says Marion. “We may have to do this in stages but it is incredibly satisfying when the work culminates in the perfect holiday cottage.”
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Husband Philip, the team of three colleagues and an operations manager support Marion in the smooth running of the business. The company recently invested in a new website to maximise the marketing of its holiday cottages and in a bespoke IT system to make sure all bookings and admin details are dealt with efficiently for its valued guests.