Stansted carrier Jet2 flying high after scooping TripAdvisor accolades

Jet2.com staff from left, Chelsea Birdsall, First Officer Calum O'Grady, Captain Ben Dorrington, Mar

Jet2.com staff from left, Chelsea Birdsall, First Officer Calum O'Grady, Captain Ben Dorrington, Mark Furniss. Picture: GAVIN FORTH/JET2.COM - Credit: Gavin Forth, Jet2.com & Jet2holidays

A airline operating out of Stansted Airport is flying high after scooping four prestigious TripAdvisor accolades.

Jet2.com was recognised by customers as Best Airline UK and Best Low-Cost Airline Europe for the second year running, as well as scooping the Best Economy Class Europe award.

It was also the only UK and European airline to be recognised as one of the top 10 airlines in the world, coming seventh in the prestigious list.

The awards are based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period. Of nearly 10,000 reviews on TripAdvisor, almost 90% of its reviews were rated as ‘excellent’ or ‘very good’.

Chief executive Steve Heapy said: “We are extremely proud to have received these four prestigious accolades from TripAdvisor, which show that Jet2.com is a world class performer when it comes to delivering the best customer experience.”

“We have been beating the competition to win prestigious awards in the UK for some time, and now we are taking that success onto a global stage. The TripAdvisor Travellers’ Choice awards for airlines are based on the experiences of paying customers, which makes them truly representative and all the more rewarding to receive as a result.”

The awards were “yet another endorsement” of the carrier’s commitment to delivering the best experience for our customers, he said.

Most Read

“Our family friendly formula, low fares, brand new aircraft and generous 22kg baggage allowance are very clearly working with customers, and all of that is complemented by the brilliant Jet2.com team who work tirelessly every day to look after our customers.”