Suffolk care home invites community to celebrate ‘outstanding’ CQC rating
Lucy Taylor Photography
A Haverhill care home hosted a special event for residents, relatives, councillors and the community following a glowing report from the Care Quality Commission (CQC).
Cleves Place, on Millfields Way in the town, opened its doors to people for the special event after it was graded ‘outstanding’ by the health watchdog.
The event included drinks, canapés, live music and speeches from staff and Suffolk County Council representative Ian Patterson.
Residents and visitors were also joined by pupils from Coupals Primary School, who performed a variety of songs from their recent play – The Wizard of Oz.
Sally Shadbolt, home manager at Cleves Place, said: “As soon as we found out that we had received our ‘outstanding’ rating by the CQC we knew we had to do something special to mark the occasion.
“We wanted to celebrate with residents, relatives, colleagues, and everyone that is part of the Cleves Place family and has helped to make the care home the warm, friendly, home-from-home it is today.
“We all had a fantastic time celebrating our achievement, and it was wonderful to see so many faces from the community raise a glass with us.
“I’d like to give special thanks to the Coupals Primary Academy for their beautiful performance, and to Ian Patterson for helping us to mark the special day.”
Jennifer Knight, day club manager at the Care UK-run home also recited a poem she had written about the home, and a new commemorative plaque was unveiled to conclude the ceremony.
Phillip Steyn, Care UK regional director, said: “We were all ecstatic to have another Care UK home here in Suffolk rated as ‘outstanding’.
“It is certainly no mean feat and is a credit to all the hard work that has taken place, and we are delighted to have been able to celebrate this with everyone.
“I am incredibly proud of Sally and the whole team here at Cleves Place, this accolade truly is a testament to their continued hard work and commitment to creating a family environment.
“I’m delighted this has now been recognised by the national care regulator.”
Cleves Place is the second Care UK home in Suffolk to be rated outstanding following Mildenhall Lodge’s grading in January.