Dovercourt/Harwich: Wi-Fi access now available at two railway stations
- Credit: Archant
Customers at two rail stations in Essex now have access to free Wi-Fi.
Greater Anglia’s Harwich International and Dovercourt stations are the latest to benefit from the train operator’s scheme to introduce Wi-Fi at 100 stations in the region.
Andrew Goodrum, Greater Anglia’s customer service director, said: “Since taking over the franchise in February 2012, we have been focusing our efforts on improving customer service.
“Offering our customers free Wi-Fi is an important part of this, as we recognise that the internet is a vital part of people’s everyday lives.
“We are seeing a huge number of passengers using mobile devices and wanted to provide them with fast, reliable Wi-Fi so they can work, shop or browse easily.
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“Working with The Cloud, we’ll be able to achieve this and immediately make a positive impact on our customers’ journeys.”
The company has been working with The Cloud to introduce the service, meaning visitors will be able to access the fast, free internet connection for anything from email access to web browsing.
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Vince Russell, The Cloud’s managing director, said: “By rolling out free Wi-Fi, Greater Anglia is further improving the service it provides to its customers.
“We’ve seen usage on our network increase at an unprecedented pace in the last two years, and it shows no sign of slowing down.”