‘Inadequate’ Scarletts care home in Colchester on last chance with CQC
- Credit: GOOGLE MAPS
A Colchester care home is under threat of closure unless improvements are made fast.
Scarletts, in Recreation Road, was rated ‘inadequate’ in June 2017 after the Care Quality Commission (CQC) found it was not meeting legal safety requirements.
The facility, run by Essex County Care Limited, was placed under ‘special measures’, which means inspectors keep a close eye to make sure problems are addressed.
The CQC restricted admissions, and the local authority started monitoring the care residents received.
Further enforcement action was taken against the home, which accommodates over 65s, after a follow-up visit in September because “limited improvements” had been made.
You may also want to watch:
The health watchdog returned in December after receiving complaints in relation to staffing, management and provider oversight.
Inspectors assessed the home’s safety and leadership and found it was still ‘inadequate’ in both areas.
- 1 Couple fear they will never sell home after A12 upgrade outside
- 2 Suffolk man guilty of raping schoolgirl and facing jail sentence
- 3 Can Town kick on now? Predictions for the next five league games
- 4 Man airlifted to hospital after suffering serious leg injuries in crash
- 5 Teen among two arrested in armed police incident
- 6 Britain's poshest train set to return to Ipswich
- 7 Jail for man who threatened to 'do a Raoul Moat' and kill police
- 8 Delays of 80 minutes following A12 crashes
- 9 'We have formed a successful partnership' - Morsy on his Evans reunion
- 10 Suffolk shops struggling to secure fresh meat as CO2 concerns deepen
Their report, published this week, highlighted a number of incidents of concern, including:
• Failure to help a patient manager their diabetes;
• Allowing a dementia patient to take a bite of a snack with cling film on;
• Incorrect monitoring of residents with urinary catheters;
• Staff member said they taught themselves how to carry out a risk assessment by researching online;
• Resident left asleep most of the day without food or drink;
• Insufficient protocols in place to ensure people received right medicine.
There was also no registered manager in post, and the CQC flagged concerns about staff training and high turnover.
The report adds: “The provider was not giving the support needed to run the service and effectively implement and sustain improvement.”
In December, Essex County Care Limited brought in external consultants to draw up a recovery plan.
The CQC will return to Scarletts soon to check on progress and has warned: “If not enough improvement is made within the timeframe so that there is still a rating of ‘inadequate’ for any key question or overall, we will take action in line with our enforcement procedures to begin the process of preventing the provider from operating this service.”
A manager at Scarletts declined to comment.
Essex County Care Limited was not reachable at the time of going to print.