Greater Anglia staff get special training to help passengers with autism

Greater Anglia staff are getting extra training to support passengers on the autistic spectrum. Stoc

Greater Anglia staff are getting extra training to support passengers on the autistic spectrum. Stock Image. - Credit: Archant

Rail company Greater Anglia is launching a new campaign to improve awareness of issues around autism to give staff a better understanding of the condition.

The rail operator has partnered with the Sycamore Trust to host autism awareness hours at different locations around the Greater Anglia network. The events will give staff the opportunity to find out more about how they can help people on the autism spectrum.

The idea has been championed by Alex Thompson, who works at Greater Anglia’s Stratford training academy, who is autistic.

Sessions will be held throughout the year in Stratford, Norwich, Ilford depot and Colchester.

Rebecca Richardson, Greater Anglia’s Accessibility Manager, said: “We want all of our customers to have a good experience while travelling with us. We know some people on the autistic spectrum can find public transport daunting, which is why we are developing our colleagues to be able to help in these situations.”


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