WORK has started to provide rail passengers at a train station with better accessibility as part of a multi-million pound scheme.

Ipswich station is to undergo a major facelift which will see improved access to the platforms.

The sparkling new facilities at the station, which is the start or end of more than three million journeys every year, are expected to be completed by spring 2011.

The project will include the installation of a new footbridge with stairs and two new lifts which will be fitted with closed-circuit television and telephone links. In addition, new lighting will be installed and tactile paving will be laid on the platforms.

Andrew Goodrum, customer service director for National Express East Anglia, said the work was essential to improving accessibility in the station.

“I’m very pleased that work is commencing on this important scheme at Ipswich station,” he said. “We will be working with colleagues at Network Rail to help ensure a successful completion of the project which will greatly improve accessibility for our customers at one of our busiest stations.”

Network Rail is managing the improvements, which are being paid for from the Department for Transport’s �370million Access for All funding pot.

Andrew Munden, Network Rail route director for the region, said the improvements would “make a real difference to passengers” in Ipswich.

He added: “Britain relies on rail so it’s vital that we provide facilities which make the railway easier to use, safer and more accessible for everyone.”

The improved accessibility will provide better links between the train station’s entrance and all four platforms.

The new lift will also make journeys with heavy luggage and small children easier for passengers.

hollie-rae.merrick@eadt.co.uk