Delays with new trains are not reducing services says Greater Anglia
Greater Anglia has insisted that delays to introducing its new trains are not the cause of problems on rural and cross-country services in the region.
Councillors representing communities on the line between Ipswich and Cambridge say many trains have been replaced by single-carriage trains, or cancelled altogether because existing trains have been sent to Wales.
However a spokeswoman said only four trains had left the region, while 11 new trains had been introduced serving lines from Norwich.
There had been a number of technical faults and accidents with hitting objects on the line - including a collision with a herd of deer - that had forced some trains to be repaired
She said: "We apologise to those customers who have been affected by services operating with shorter trains than normal. We know how important it is to our customers that they have a seat."