A new scheme will see residents posting letters to the police to warn them of anti-social and suspicious behaviour in their town.
The Southwold Community Letterbox scheme has been set up by PCSO Ben Hedley-Lewis, and aims to give residents an additional method to communicate with the force.
Residents are being encouraged to simply post a note into the letterbox with details of non-emergency matters for Suffolk Constabulary to be aware of, and for intervention were possible.
Notes can include details about anti-social behaviour, suspicious behaviour and vehicle concerns.
The letterbox is situated in the red phone box on the corner of the High Street and Victoria Street - opposite the town's Post Office - and also houses a life-saving defibrillator.
Mr Hedley-Lewis, who has been working in Southwold since February, previously tried the idea at his former base in Bury St Edmunds but said it didn't work as well as he had hoped due to the positioning of the letter box.
He said: 'I wanted to start it up here and get it working as it should.
'It's located on the main High Street and it has been advertised well so people know it is there and the town council have got really involved with it too.
'The main idea is that it might help provide the missing link on the intelligence we get.
'It could be something really little like I saw a car or person acting in a certain way, but that could be the link we need to solve a big crime.
'I got the keys on Wednesday and it has already been used.'
Mr Hedley-Lewis said the main issue Southwold faces is parking problems, however the town was recently hit by a spate of burglaries.
Mr Hedley-Lewis said: 'Because there is more of an elderly population in Southwold, sometimes people are not sure if it is worth reporting things and bothering the police but my role is a police community support officer so I am here to support the community. Some people don't have access to email either so it is another method of communication.
'A lot of residents have been really supported of it and people I have never spoken to before have been coming up to tell me they like the idea.'
Mr Hedley-Lewis is urging residents posting letters to provide as much relevant information as possible, such as the date, time, location, description and circumstances. Notes can also be posted anonymously.
The letterbox should never been used in an emergency.
• What do you think of the idea? Email amy.smith@archant.co.uk
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