Multiple pump failures leave hundreds of residents without water three times in the space of 12 hours
PUBLISHED: 09:14 18 August 2020 | UPDATED: 13:59 18 August 2020
Some residents living in a Suffolk village were left without water three times in the space of 12 hours following issues with pumps.
Those living in Rendlesham, Tunstall, Orford and the surrounding area had no water or very low pressure water for a number of hours overnight.
Residents first reported problems at around 8pm on Monday night.
Anglian Water confirmed in a statement on their website that there were issues with a pump nearby and dispatched engineers to the site.
It had been hoped that the repairs would be done by 11pm.
However, by the early hours of the morning many residents were without water yet again.
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One local resident said she was particularly concerned by the health and safety issues, particularly given the importance of washing your hands during the coronavirus pandemic.
She said she was also concerned about the lack of water available to flush toilets.
A spokesman for Anglian Water said that the issue had been caused by a technical error.
He said that water had been carried out on the water pumps on Monday but there had been changes in the water routes.
As work was done to correct the error the pumps then tripped several times throughout the night.
The pumps tripped first from 7.30pm until 8.30pm, they then went off again from 1am until 2am and from 5am until 6am.
The spokesman said that with each trip it would have taken time for the water to re-connect.
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